IO17142: DM SAVE IS NOT WORKING BECAUSE "ADD TO FOLDER" DIALOG DOES NOT OPEN.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Symptom
    DM Save is not working because "Add to folder" dialog does not
    open.
    
    Component ID
    5724H9000
    
    Version of the product and platform information
    DM 8.5.1 on Windows
    
    Impact to Customer (Optional - required when customer is likely
    to request HotFix (test-fix))
    This issue is preventing customer from DM 85 roll-out
    
    Trigger
    see reproduction steps
    
    Problem reproduction steps
    use DM Save in a configuration with Add to folder is enabled.
    after clicking OK, the Add to folder dialog does not appear and
    DM Save cannot continue.
    

Local fix

  • n/a
    

Problem summary

  • "Add to Folder" dialog didn't pop up when saving the document
    from Lotus Notes.
    

Problem conclusion

  • The fix is available in IBM Document Manager v8.5 Fix Pack 3.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IO17142

  • Reported component name

    DOCUMENT MGR

  • Reported component ID

    5724H9000

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-14

  • Closed date

    2013-06-08

  • Last modified date

    2013-06-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DOCUMENT MGR

  • Fixed component ID

    5724H9000

Applicable component levels

  • R850 PSY

       UP



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Document information


More support for:

Document Manager
Desktop

Software version:

850

Reference #:

IO17142

Modified date:

2013-06-08

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