APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1. Go to map Manager application. 2. Create a New Map Manager record. 3. Configure it with ArcGIS Portal, Web Map, OAuth 2.0 and token security. 4. Click Select Map Services. 5. Select one or more Map Services from the lookup. 6. Save. 7. Go to Assets application. 8. Open any asset record. 9. Press F12 in order to open the browser's Developer Tools, and move to the Console tab. 10. Move to the Map tab. 11. Basemap will load, but feature's won't. Obs: Error in console can be verified: dojo.io.script error Error: "Invalid Token" load /maximo/webclient/javascript/pluss/arcgis_js_api/li brary/custom/3.14/3.14/esri/request.js:5 RESULTS: Basemap loads and feature's don't due to token error. EXPECTED RESULTS: Both basemap and features to load. REPORTED IN VERSION: Spatial 7604 + TPAE 7610 OBS: Needs TPAE APAR IJ25654 in order to work.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * All Maximo Spatial Users * **************************************************************** * PROBLEM DESCRIPTION: * * IJ25655 FEATURE DO NOT LOAD WITH COMBINATION OF ARCGIS * * PORTAL, WEB MAP,OAUTH 2.0 AND TOKEN SECURITY. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix has been made
Temporary fix
Comments
APAR Information
APAR number
IJ25655
Reported component name
MAXIMO SPATIAL
Reported component ID
5724T3900
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-06-17
Closed date
2020-06-19
Last modified date
2020-06-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SPATIAL
Fixed component ID
5724T3900
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSG2D3","label":"Maximo Spatial Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
20 June 2020