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IJ07401: IMPACT FP13 NOT STARTING ON CLUSTER NODE WITH NO IMPACTDB CONFIGURED

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APAR status

  • Closed as program error.

Error description

  • Installing FP13 on a 3rd cluster node - which does not have
    primary or back ImpactDB installed - fails because the server
    fails to start with a message:
    
    ...  ERROR [ClusterMember] Unable to put service, ImpactDatabase
         in standby.  This is FATAL.
    
    
    This issue is caused by APAR IJ03805 in 7.1.0-TIV-NCI-FP0013
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Impact Users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * FP13 will not install on a 3 mode cluster because of this    *
    * error:                                                       *
    *                                                              *
    * ERROR [ImpactDatabaseService] [Failure] Unable to start      *
    * ImpactDatabase service: java.lang.Exception: [Warning] This  *
    * Impact Server [NCI] does not run an instance of Derby.       *
    * Primary Derby from impactDB data source: <primary host>      *
    * Backup Derby from impactDB data source: <secondary host>.    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following
    maintenance packages:
    | Fix Pack | 7.1.0-TIV-NCI-FP0014
    | MDVREGR 7.1.0-TIV-NCI-FP0013 |
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ07401

  • Reported component name

    NETCOOL/IMPACT

  • Reported component ID

    5724O59IS

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-07-04

  • Closed date

    2018-07-24

  • Last modified date

    2018-07-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • UNKNOWN
    

Fix information

  • Fixed component name

    NETCOOL/IMPACT

  • Fixed component ID

    5724O59IS

Applicable component levels



Document information

More support for: Tivoli Netcool/Impact
Netcool/Impact

Software version: 710

Reference #: IJ07401

Modified date: 24 July 2018