IC99167: VMWARE GUI REPORTS MAY SHOW INCORRECT VIRTUAL MACHINES

Download Information: Version 7.1.1 IBM Tivoli Storage Manager for Virtual Environments
Download Information: Version 6.4.x IBM Tivoli Storage Manager for Virtual Environments

APAR status

• Closed as program error.

Error description

• Running reports in the Tivoli Storage Manager
  Data Protection for Vmware GUI may report incorrect virtual
  machines.
  The following reports show incorrect virtual machines:
  #1: "VMS WITHOUT BACKUPS"
  #2: "VMS THAT HAVE BACKUPS BUT THE VM DOES NOT EXIST IN THE
  VCENTER"
  #3: "COVERAGE STATUS FOR ALL VMS"
  The deleted case (#2) is biased towards finding where a backup
  was started but not completed,
   then checking vCenter to see if the VM still exists.  When it
  does not, the status is shown as deleted.
  IBM Tivoli Storage Manager for Virtual Environments manual needs
  to be
  updated to provide details on the individual reports and what
  they should
  show.
  Initial impact: medium
  Platforms affected: Windows/Linux
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: Tivoli Storage Manager for Virtual           *
  *                 Environments version 6.4 and 7.1 running     *
  *                 on all Windows and Linux x86 platforms       *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level. This problem is          *
  *                 targeted to be fixed in level 6.4.3 and      *
  *                  7.1.1 . Note that this is subject to        *
  *                 change at the discretion of IBM.             *
  ****************************************************************
  *
  

Problem conclusion

• The database query used to generate the backup status
  report was updated to correctly determine which virtual
  machines have backups.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM FOR VE DP V

• Fixed component ID

  5725TVEVM

Applicable component levels

• R62W PSN

     UP

• R63L PSN

     UP

• R63W PSN

     UP

• R64L PSY

     UP

• R64W PSY

     UP

• R71L PSY

     UP

• R71W PSY

     UP