IBM Support

IC98893: PROBE JOBS FAIL ON SVC

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Probing SVCs results in an error at the end of log file for the
    run showing
    "Status= 4 , Return Code= 10016"
    The root cause is an unhandled NullPointerException as seen in
    the file
    dmSvcTrace.log:
    """""""""""""""""""""""""""""
    <timestamp> HWN099993E ssPostProcessing
    @(-9223372036853020642;[-9223372036854774529,0,771];-54163;Proce
    ss Processor (Thread-95))
      java.lang.NullPointerException
      [...]
     at
    com.ibm.tpc.disk.collection.ProbeCompleteSubsystem.process(Probe
    CompleteSubsystem.java:106)
      [...]
      java.lang.NullPointerException
      [...]
     at
    com.ibm.tpc.disk.discovery.NAPIProbePostProcess.process(NAPIProb
    ePostProcess.java:443)
    """""""""""""""""""""""""""""
    

Local fix

  • Contact support.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * TPC 5.1.x and 5.2.0 users                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix maintenance when available.                        *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following maintenance
    packages:
    
    | fix pack | 5.1.1-TIV-TPC-FP0004 - target July 2014
    | refresh pack | 5.2-TIV-TPC-RP0001 - target March 2014
    
    http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future refresh packs or fix packs do not
    represent a formal commitment by IBM. The dates are subject to
    change without notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC98893

  • Reported component name

    TPC ADVANCED

  • Reported component ID

    5608TPCA0

  • Reported release

    520

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-22

  • Closed date

    2014-01-28

  • Last modified date

    2014-03-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • PROBE
    

Fix information

  • Fixed component name

    TPC ADVANCED

  • Fixed component ID

    5608TPCA0

Applicable component levels

  • R520 PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"520","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
08 January 2022