Fixes are available
Refresh Pack 5.2.2 (June 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.3 (August 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4 (November 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4.1 (December 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.5 (March 2015) for Tivoli Storage Productivity Center (withdrawn)
Fix Pack 5.2.5.1 (April 2015) for Tivoli Storage Productivity Center (withdrawn)
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center
APAR status
Closed as program error.
Error description
A TPC 4.x or 5.1 customer who has LDAP and DS8000 Single SignOn implemented and has not migrated the DS8000 credentials prior to deleting the existing TIP Server will become locked out of the DS8000 Storage Manager. The Installation Guide documents the requirement to migrate the credentials prior to upgrade. The upgrade process involves deleting the existing TIP Server before the new JazzSM infrastructure is installed. Customers who choose to uninstall the previous version of TPC prior to fresh installing TPC 5.2 are also susceptible to this scenario if they do not read the TPC Installation Guide. This migration step needs an additional warning within the installer for cases where the user has not followed the documentation.
Local fix
If the user does not follow the migration procedure and gets locked out of DS8000 Storage Manager they will need to engage IBM Hardware support to have an IBM CE log into the DS8000 HMC and reset authentication to the default ID.
Problem summary
**************************************************************** * USERS AFFECTED: * * Those upgrading from TPC 4.x to 5.1.x to 5.2 while storage * * subsystems use LDAP authentication through Authentication * * Services Server in TIP * **************************************************************** * PROBLEM DESCRIPTION: * * - Customer has installed TPC 4.2.2 (which installs TIP * * 1.1) or TPC 5.1.x (which installs TIP 2.2) * * - Customer has configured their TPC 4.2.2 or TPC 5.1.x * * system for LDAP authentication * * - Customer has configured storage subsystems (DS8K or SVC * * or Storwize V7000) to use LDAP authentication through the * * Authentication Services Server that runs within TIP; a * * customer would do this in order to enable single sign on * * between the TPC Java GUI and the storage subsystem element * * managers * * - Customer upgrades to TPC 5.2 and during that upgrade to * * TPC 5.2, the customer chooses to uninstall TIP * * - After the upgrade to TPC 5.2, the customer can no longer * * access the storage subsystems that were configured to use * * LDAP authentication through the Authentication Services * * Server that runs within TIP because TIP (and the * * Authentication Services Server) was uninstalled during the * * upgrade to TPC 5.2 * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available. It will provide a * * warning message specific to this situation. If not * * possible, use the following workaround: * * In order to prevent this situation, the customer should * * reconfigure the storage subsystems not to use LDAP * * authentication before upgrading to TPC 5.2 and uninstalling * * TIP. * ****************************************************************
Problem conclusion
The fix does not change the authentication of the storage subsystems. Rather, it displays a warning message informing the user to reconfigure the storage subsystems not to use LDAP authentication before upgrading to TPC 5.2.1 and uninstalling TIP. When you uninstall Tivoli Integrated Portal, the Authentication Services Server is also uninstalled. If you have storage subsystems that are configured to use LDAP authentication through the Authentication Services Server, reconfigure the storage subsystems so that these subsystems do not use LDAP authentication before you upgrade Tivoli Storage Productivity Center and uninstall Tivoli Integrated Portal. The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0001 - target March 2014 The target dates for future fix packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IC97695
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
520
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-11-14
Closed date
2014-01-14
Last modified date
2014-01-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
INSTALL
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
R520 PSY
UP
Document Information
Modified date:
23 March 2022