IC97412: TPC HYPERVISOR PROBE FAILS WITH ERROR BTAVM2017E.

Refresh Pack 5.2.2 (June 2014) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.5 (July 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.3 (August 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4 (November 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4.1 (December 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.5 (March 2015) for Tivoli Storage Productivity Center (withdrawn)
Fix Pack 5.1.1.6 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.5.1 (April 2015) for Tivoli Storage Productivity Center (withdrawn)
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.9 (October 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
Fix Pack 5.1.1.12 (October 2016) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.13 (February 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.14 (June 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.15 (Sept 2017) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.1.1.8 (July 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• Hypervisor Probe fails because an unknown disk type was detected
  
  Example:
  
  2013-09-17 11:53:26.885+0200 BTADS0000I Starting Discover Proces
  End, with Device Server RUN ID 60300 , and Job ID 219554 .
  
  2013-09-17 11:53:27.074+0200 BTAVM0008I Probe of hypervisor
  xxxx.xxxx.de has started.
  
  2013-09-17 11:53:41.920+0200 BTAVM0015I Collection of the
  physical storage configuration for hypervisor xxxx.xxxx.de has
  started.
  
  2013-09-17 11:53:47.099+0200 BTAVM0021I The probe of
  xxxx.xxxx.de found 1 physical disks.
  
  2013-09-17 11:53:47.310+0200 BTAVM0016I Collection of the
  physical storage configuration for hypervisor xxxx.xxxx.de
  completed successfully.
  
  2013-09-17 11:53:47.311+0200 BTAVM0017I Collection of the
  logical
  storage configuration for hypervisor xxxx.xxxx.de has started.
  
  2013-09-17 11:53:47.358+0200 BTAVM0022I The probe of
  xxxx.xxxx.de found 2 logical volumes.
  
  2013-09-17 12:24:13.974+0200 BTAVM2202E Probe: An error occurred
  during the collection of the logical storage configuration.
  
  2013-09-17 12:24:14.016+0200 BTAVM2017E Probe of the hypervisor
  xxxx.xxxx.de failed.
  
  2013-09-17 12:24:14.027+0200 BTADS0001I Discover Process with
  Device Server RUN ID 60300 and Job ID 219554 is complete with
  Status= 4 , Return Code=1.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TPC 5.1.x and 5.2.0 users with hypervisor probes.            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | fix pack | 5.1.1-TIV-TPC-FP0003 - target December 2013
  | refresh pack | 5.2-TIV-TPC-RP0001 - target March 2014
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• HYPRVSR
  

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels

• R510 PSY

     UP

• R511 PSY

     UP