IBM Support

IC97119: "UNKNOWN" OR "MISSING" TAPE ENTITIES APPEAR IN TPC TOPOLOGY EVEN IF THEIR REMOVE RETENTION PERIOD EXPIRED.

Fixes are available

Refresh Pack 5.2.2 (June 2014) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.5 (July 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.3 (August 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4 (November 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4.1 (December 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.5 (March 2015) for Tivoli Storage Productivity Center (withdrawn)
Fix Pack 5.1.1.6 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.5.1 (April 2015) for Tivoli Storage Productivity Center (withdrawn)
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.9 (October 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
Fix Pack 5.1.1.12 (October 2016) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.13 (February 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.14 (June 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.15 (Sept 2017) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.1.1.8 (July 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • TPC is still displaying the old tape drives and libraries which
    have been removed/changed in TPC topology even the retention
    period is expired.
    These entities appears in grey out in topology as "Unknown" or
    "Missing".
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * TPC users monitoring Tape libraries.                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Tape entities are not deleted after they become MISSING or   *
    * UNKNOWN.                                                     *
    * If the trace is enabled on Data  Server following exception  *
    * will appear in data/log/ServeTrace.log                       *
    *                                                              *
    * Entry  com.ibm.tpc.gui.tape.common.model.TapeLibraryDBHelper *
    * deleteTapeDriveByID(drive ID: 4439187)  --Device             *
    * com.tivoli.itsrm.TStorm.server.svp.JobHndlr                  *
    * EXCEPTION                                                    *
    *   java.lang.NullPointerException                             *
    *         at                                                   *
    * com.ibm.tpc.gui.tape.common.model.TapeLibraryDBHelper.delete *
    * TapeDriveByID(TapeLibraryDBHelper.java:615)                  *
    *         at                                                   *
    * com.ibm.tpc.gui.tape.common.model.TapeLibraryDBHelper.delete *
    * TapeDrivesByID(TapeLibraryDBHelper.java:825)                 *
    *         at                                                   *
    * com.ibm.tpc.discovery.RemoveMissingProcessor.handleExpiredTa *
    * peSubentities(RemoveMissingProcessor.java:1016)              *
    *         at                                                   *
    * com.ibm.tpc.discovery.RemoveMissingProcessor.performSchedule *
    * dTapeDeletion(RemoveMissingProcessor.java:580)               *
    *         at                                                   *
    * com.tivoli.itsrm.TStorm.server.svp.ExecProbeTape.probeAll(Ex *
    * ecProbeTape.java:279)                                        *
    *         at                                                   *
    * com.tivoli.itsrm.TStorm.server.svp.ExecProbeTape.doProbe(Exe *
    * cProbeTape.java:155)                                         *
    *         at                                                   *
    * com.tivoli.itsrm.TStorm.server.svp.ExecProbeTape.run(ExecPro *
    * beTape.java:83)                                              *
    *         at                                                   *
    * com.tivoli.itsrm.TStorm.server.svp.JobHndlrThread.run(JobHnd *
    * lrThread.java:96)                                            *
    *         at java.lang.Thread.run(Thread.java:769)             *
    * com.ibm.tpc.discovery.RemoveMissingProcessor                 *
    * handleExpiredTapesubentities                                 *
    * com.tivoli.itsrm.TStorm.server.svp.JobHndlr                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix pack maintenance when available.                   *
    ****************************************************************
    

Problem conclusion

  • The problem has been fixed and TPC deletes missing or unknown
    tape entities after their retention period has expired.  The fix
    for this APAR is targeted for the following maintenance package:
    
    | fix pack | 5.1.1-TIV-TPC-FP0003 - target December 2013
    | refresh pack | 5.2-TIV-TPC-RP0001 - target March 2014
    
    http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future fix packs do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC97119

  • Reported component name

    TPC

  • Reported component ID

    5608TPC00

  • Reported release

    511

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-23

  • Closed date

    2013-11-11

  • Last modified date

    2014-03-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Device
    

Fix information

  • Fixed component name

    TPC

  • Fixed component ID

    5608TPC00

Applicable component levels

  • R511 PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"511","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
23 March 2022