IC95723: OSINFO SECTION INCORRECTLY IDENTIFIES A WINDOWS 2012 MACHINE

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APAR status

  • Closed as program error.

Error description

  • The OSINFO section of the dsminfo.txt file incorrectly
    identifies a Windows 2012 Operating System as "Unknown".
    Example:
     BASIC OPERATING SYSTEM INFORMATION:
        OperatingSystem: Unknown
        ExtendedInfo:    Yes
        MajorVersion:    6
        MinorVersion:    2
        BuildNumber:     9200
        PlatformId:      VER_PLATFORM_WIN32_NT
        CSDVersion:      <none>
    The output of "query node <nodename> f=d"
    also incorrectly indentifies the OS>
                         Node Name: IBM
                          Platform: WinNT
                   Client OS Level: 6.02
                   Client Version: Version 6, release 4, level 1.0
    
    
                       Client OS Name: WIN:unknown
        Client Processor Architecture: x64
            Client Products Installed: BA
    Initial impact: Low
    Platforms affected: Windows 2012
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Backup/Archive client Version 6.3 and 6.4    *
    *                 on Microsoft Windows platforms.              *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.3.3 and 6.4.2. Note that until   *
    *                 the fixing level is available, this          *
    *                 information is subject to change at the      *
    *                 discretion of IBM.                           *
    ****************************************************************
    There are two problems that are fixed:
     - the OSINFO section of the dsminfo.txt file incorrectly
    identifies a Windows Server 2012 and Windows 8 Operating
    System as "Unknown";
     - the output of the "QUERY NODE" command on the TSM Server
    for Windows Server 2012 and Windows 8 shows "Client OS Name:
    WIN:unknown".
    

Problem conclusion

  • The problems described have been fixed so that they no longer
    occur.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC95723

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    64W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-09-04

  • Closed date

    2013-11-18

  • Last modified date

    2013-11-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSM      DSMC
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R63W PSY

       UP

  • R64W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

64W

Reference #:

IC95723

Modified date:

2013-11-18

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