IC92999: THE DEFAULT ATTACHMENT VIEWER MCLIENT.EXE (C:\WINDOWS\NOTEPAD.EXE) DOES NOT WORK

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APAR status

  • Closed as program error.

Error description

  • STRRTC  380707
    JH/JH
    Cirumvention:
    
    The default attachment viewer MClient.exe To view data in a
    mailbox (C:\Windows\NOTEPAD.EXE) does not work should be
    C:\Windows\System32 32 bit and for 64 bit C:\Windows\SysWOW64
    

Local fix

  • Developement removed the absolute path from the notepad.exe.
    The binary is in the path in either the \Windows or
    \Windows\SysWOW64 directories, so is unnecessary.
    
    Enhacements made by developement
    

Problem summary

  • User Affected:
    Customers with 64 bit clients or stand alone systems that use an
    alternative text editor to open Gentran Mailbox messages.
    
    Problem Description:
    The Gentran Mailbox message alternative text editor defaults to
    C:\Windows\NOTEPAD.EXE.  On 64 system, this path does not
    exist, and changes to C:\Windows\SysWOW64\Notepad.exe are not
    saved and used with later edits.
    

Problem conclusion

  • Resolution Summary:
    Change the system call to Notepad.exe rely on the Windows path
    to find the correct binary for 32 and 64 systems.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC92999

  • Reported component name

    STR GENTRAN MS

  • Reported component ID

    5725D0903

  • Reported release

    531

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-12

  • Closed date

    2013-07-31

  • Last modified date

    2013-07-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR GENTRAN MS

  • Fixed component ID

    5725D0903

Applicable component levels

  • R531 PSY

       UP



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Document information


More support for:

Sterling Gentran:Server for Microsoft Windows

Software version:

531

Reference #:

IC92999

Modified date:

2013-07-31

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