IC92675: FASTBACK DR HUB SERVER CAN CRASH DUE TO A MEMORY ACCESS VIOLATION.

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APAR status

  • Closed as program error.

Error description

  • FastBack DR Hub server may crash due to a memory access
    violation when trying to print this message to its' logs:
    
    CFILE_MPIReceiver::StartReceive: message (REP_xxx, yyyy) posted,
    msg count: 0
    
    Tivoli Storage Manager Versions Affected: 61W
    
    Initial Impact: Medium
    
    Additional Keywords:
    crash
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: IBM Tivoli Storage Manager FastBack          *
    *                 versions 6.1 running on all Microsoft        *
    *                 Windows platforms                            *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in fix pack 6.1.8. Note that until the       *
    *                 fixing level is available, this              *
    *                 information is subject to change at the      *
    *                 discretion of IBM.                           *
    ****************************************************************
    TSM FastBack DR Hub Server may crash when printing the
    received message information by using a deleted pointer.
    
    CFILE_MPIReceiver::StartReceive: message (REP_xxx, yyyy)
    posted, msg count: 0
    

Problem conclusion

  • TSM FastBack DR Hub Server is fixed to prevent crashing by
    printing the message before the corresponding pointer was
    deleted.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC92675

  • Reported component name

    TSM FASTBACK

  • Reported component ID

    5724FSBBK

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-31

  • Closed date

    2013-06-06

  • Last modified date

    2013-06-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM FASTBACK

  • Fixed component ID

    5724FSBBK

Applicable component levels

  • R61L PSY

       UP



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Document information


More support for:

Tivoli Storage Manager FastBack

Software version:

6.1

Reference #:

IC92675

Modified date:

2013-06-07

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