IC91937: CLOSING DOCUMENT BROWSER WINDOW CAUSES EDIMGR.EXE TO CRASH

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APAR status

  • Closed as program error.

Error description

  • After viewing the Gentran Data from any of the document
    browsers (Out Document, In Document, ?Out Document, ?In
    Document, Interchange, etc.) Edimgr.exe will crash when you try
    to close the browser window.
    
    For example if you are viewing Gentran Data from the Out
    Documents browser, you can close the document viewer window
    which contains the raw EDI data without it crashing. When you
    click to close the Out Documents window though, a pop-up comes
    up that tells you "IBM Sterling Gentran:Server for Microsoft
    Windows has stopped working."
    

Local fix

  • RTC - 374460
    CF/CF
    
    Circumvention:
    This issue seems to happen only when an external Document
    Viewer is being used. If you use the default viewer built into
    Gentran:Server it does not cause the Gentran desktop to crash.
    
    To remove the external document viewer:
    1) Go to *Options* > *Preferences*
    2) Select the *Document Viewer* tab
    3) Erase what is in the "Text editor for viewing files" field
    4) Click *OK*
    

Problem summary

  • Users Affected:
    Customers running GSW 5.3.1
    Closing Document browser window causes Edimgr.exe to crash
    

Problem conclusion

  • Our temp file cleanup routine would mistakely try to delete a
    temp file again after it had already been deleted.  We have
    adjusted our
    cleanup routine and now correctly move from one file in the
    list to the next in our list.
    Delivered In:
    5.3.1.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC91937

  • Reported component name

    STR GENTRAN MS

  • Reported component ID

    5725D0903

  • Reported release

    531

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-26

  • Closed date

    2013-07-31

  • Last modified date

    2013-07-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 999
    

Fix information

  • Fixed component name

    STR GENTRAN MS

  • Fixed component ID

    5725D0903

Applicable component levels

  • R531 PSY

       UP



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Document information


More support for:

Sterling Gentran:Server for Microsoft Windows

Software version:

531

Reference #:

IC91937

Modified date:

2013-07-31

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