IC91321: FASTBACK FOR EXCHANGE MAY CRASH WHEN OPENING A MAILBOX

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APAR status

  • Closed as program error.

Error description

  • FastBack for Exchange may crash when opening a mailbox.
    The problem is caused by a long reply thread, in which the
    previous mails are embedded as attachments.
    ExchangeRestore.log will show many "mapihandler.cpp     (xxxx):
    Embedded attachment" messages right before the crash.
    
    Additional Keywords:
    
    FastBack Versions Affected:  6.1.x
    
    Initial Impact: Medium
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Users of Tivoli Storage Manager Fastback     *
    *                 for Microsoft Exchange 6.1                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 fix is included in Fastback for Microsoft    *
    *                 Exchange 6.1.5.2.                            *
    ****************************************************************
    *
    

Problem conclusion

  • Tivoli Storage Manager FastBack for Microsoft Exchange has been
    updated to fix this problem.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC91321

  • Reported component name

    TSM FSB MS EXCH

  • Reported component ID

    5724FSBMX

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-04

  • Closed date

    2013-07-11

  • Last modified date

    2013-07-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM FSB MS EXCH

  • Fixed component ID

    5724FSBMX

Applicable component levels

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager FastBack for Microsoft Exchange

Software version:

61W

Reference #:

IC91321

Modified date:

2013-07-11

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