IC91259: PCOM: SOUND EVENTS FOR PCOM VERSION 6 NOT ADDED CORRECTLY

APAR status

• Closed as program error.

Error description

• Customer downgraded/upgraded Pcomm on WindowsXP SP3
  .
  1. Uninstall Pcomm 6.0.4
  2. Install Pcomm 5.6.0 and used it for a while.
  3. Install Pcomm 6.0.4 again without uninstalling Pcomm 5.6.0
  .
  Then customer found in sound event that
   1. some sound events were not added
       pcsSoundDefaultError
       pcsSoundDefault
       pcsSoundDisconnectionComplete
       pcsSoundConnectionComplete
   2. No .wav file is associated with each sound event
      ( No speaker marks are displayed on the left side of events
        on windows sound settings)
  .
  If he uninstall Pcomm 5.6.0 before step3 above,
  the lacked events are added however .wav file is still
  not associated to each event.
  .
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Personal Communications users            *
  ****************************************************************
  * PROBLEM DESCRIPTION: IBM Personal Communications v6.x        *
  *                      issues with sound events and labels.    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  IBM Personal Communications v6.x has following limitations
  related to sound events and labels:
  1. Product installation does not assign sound labels.
  2. Product uninstallation does not remove sound labels.
  3. Product installation does not associate sound files to some
     of the sound events
  

Problem conclusion

• A new utility, pcssound.exe, is shipped with IBM Personal
  Communications v6.0.7. It will be present under the product
  installation directory.
  
  Using the utility, it is now possible to -
  1. Assign labels to sound events.
  2. Associate sound files to sound events.
  3. Cleanup sound labels from the registry.
  4. Save the current sound scheme to a file.
  5. Restore a saved sound scheme.
  Note: Saving and restoring a sound scheme will be useful while
  changing Windows themes.
  
  Usage of the utility is as follows:
  
  pcssound <options> [filename>]
  Options:
  /s [<filename>] - Save sound settings to <filename>, default
  file name: pcssound.csv
  /r [<filename>] - Restore sound settings from <filename>,
  default file name: pcssound.csv
  /d - Delete sound labels
  /b - Restore sound settings to installation defaults
  /a - Assign sound event label under sound theme for Personal
  Communications application
  /h or /? - Display this help
  
  Fix scheduled for PCOM 6.0.7 Refresh Pack
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  IC88030

• APAR is sysrouted TO one or more of the following:

  IP23494

Modules/Macros

• PCSSOUND
  

Fix information

• Fixed component name

  PCOMM V5 COMBO-

• Fixed component ID

  5639I700K

Applicable component levels

• R600 PSY

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