IC91211: FASTBACK FOR MICROSOFT EXCHANGE INDIVIDUAL MAILBOX RESTORE (IMR) DOES NOT WORK WITH EXCHANGE 2010 SP3

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager FastBack for Microsoft Exchange Server
    6.1.x does not support:
    
    Microsoft Exchange Server 2010 Service Pack 2 Rollup 6
    Microsoft Exchange Server 2010 Service Pack 3
    
    even though the Hardware & Software requirements claim
    support for a minimum level of Microsoft Exchange Server
    and later Service Packs.
    
    After applying:
    
    Microsoft Exchange Server 2010 Service Pack 2 Rollup 6, or
    Microsoft Exchange 2010 Service Pack 3 Service Pack 3,
    
    
    FastBack for Microsoft Exchange Server will not work properly.
    
    At this time, it has been identified that:
    1) All forms of Individual Mailbox Restore (IMR) are affected
    
    
    2) Microsoft Exchange 2010 SP 3 can coexist with Windows
    Management Framework 3.0. However, FastBack for Microsoft
    Exchange Server does not yet support Windows Management
    Framework 3.0.
    Other problems may also exist.
    
    Additionally, FastBack for Microsoft Exchange Server does
    not work with
    the Microsoft Exchange Messaging API (MAPI) Client and
    Collaboration Data Objects (MAPI/CDO) download version
    6.5.8309.0 which was released at the same time as Microsoft
    Exchange 2010 Service Pack 3.
    
    Other Keywords: TSM WMF HW SW
    

Local fix

  • Do not upgrade to:
    
    Microsoft Exchange Server 2010 Service Pack 2 Rollup 6, or
    Microsoft Exchange 2010 Service Pack 3
    CDO/MAPI version 6.5.8309.0
    
    until FastBack for Microsoft Exchange support for this
    this environment is available.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Users of Tivoli Storage Manager Fastback     *
    *                 for Microsoft Exchange 6.1                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 fix is included in Fastback for Microsoft    *
    *                 Exchange 6.1.5.2.                            *
    ****************************************************************
    *
    

Problem conclusion

  • Tivoli Storage Manager FastBack for Microsoft Exchange has been
    updated to fix this problem.
    

Temporary fix

Comments

  • ž**** AE13/08/26 FIX IN ERROR. SEE APAR IC95181  FOR DESCRIPTION
    

APAR Information

  • APAR number

    IC91211

  • Reported component name

    TSM FSB MS EXCH

  • Reported component ID

    5724FSBMX

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-01

  • Closed date

    2013-07-11

  • Last modified date

    2013-09-17

  • APAR is sysrouted FROM one or more of the following:

    IC90654

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM FSB MS EXCH

  • Fixed component ID

    5724FSBMX

Applicable component levels

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager FastBack for Microsoft Exchange

Software version:

61W

Reference #:

IC91211

Modified date:

2013-09-17

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