IC91140: "GETDOCINFO:CANNOT FIND THE FOLDER/DOC PROPERTY" FAILED MESSAGES FOR OUT-OF-PLACE RESTORE

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APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager for Microsoft Sharepoint can report
    failed items when special character '-'
    is in the page name of the Shared Document library.
    
    
    The restore job report can show the error as:
    
    03/12/2013 21:56:37 Type: (Item) Path:
    (https://sharepoint-intranet.abc.ef/./ABC/{System
    Folder}/mno-act01.aspx) , Status: (Failed)
    GetDocInfo:Cannot find the folder/doc property :
    Lists/ABC/mno-abc01.aspx
    
    special character '-' is in mno-abc01.aspx.
    
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager  for Microsoft Sharepoint 6.1.5
    
    Initial Impact:
    Medium
    
    Additional Keywords:
    zz61 TSMSP Sharepoint DocAve docaveTSM IBM351001 restore
    outofplace character
    

Local fix

  • Contact IBM support for a patch
    

Problem summary

  • ****************************************************************
    *USERS AFFECTED: SHAREPOINT 2010                               *
    ****************************************************************
    *PROBLEM DESCRIPTION: See ERROR DESCRIPTION                    *
    ****************************************************************
    *RECOMMENDATION: Contact IBM support for this patch.           *
    ****************************************************************
    

Problem conclusion

  •   The root cause of this problem is the special character in the
     page name. Problem is fixed by replacing the related SP APIs to
    accept the special character.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC91140

  • Reported component name

    TSM FOR SHAREPO

  • Reported component ID

    5608MSP00

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-27

  • Closed date

    2013-04-01

  • Last modified date

    2013-04-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM FOR SHAREPO

  • Fixed component ID

    5608MSP00

Applicable component levels

  • R610 PSY

       UP



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Document information


More support for:

Tivoli Storage Manager for Databases
MS SharePoint

Software version:

610

Reference #:

IC91140

Modified date:

2013-04-01

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