IC91138: "AUDIT VOLUME" ON A DEDUPLICATED STGPOOL VOLUME MAY RESULT IN ANR9999D_2164256325 AND ANR9999D_2547000324

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APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager server AUDIT VOLUME process on
    deduplicated storage pool volumes might result in the following
    ANR9999D message which will cause the AUDIT VOLUME process
    to terminate prematurely.
    
    The process should mark the file as damaged and continue
    auditing the rest of the files that reside on the given volume.
    
    The cause of the ANR9999D message, and invalid termination of
    the process, are missing links (deduplication referential
    integrity problem) in the catalog of the Tivoli Storage Manager
    server.
    
    Customer/L2 Diagnostics
    Example actlog output of an AUDIT VOLUME from a 6.3.3.000
    server:
    
     ANR9999D_2164256325 BfGetBitfileExtents(bfaggrut.c:4572)
      Thread<235657>: BFBE Entry not found for object 123457
      (SESSION: 9, PROCESS: 5)
     ANR9999D Thread<235657> issued message 9999 from:
      ANR9999D Thread<235657>  0x00000000d6ae73 OutDiagToCons
      ANR9999D Thread<235657>  0x00000000d6dc68 outDiagfExt
      ANR9999D Thread<235657>  0x0000000065bc9c BfGetBitfileExtents
      ANR9999D Thread<235657>  0x00000000676966 bfRtrvExt
      ANR9999D Thread<235657>  0x0000000073b77a AfAuditBitfile
      ANR9999D Thread<235657>  0x00000000670629 bfAuditBitfile
      ANR9999D Thread<235657>  0x00000000504e40 AdmAuditVolThread
      ANR9999D Thread<235657>  0x00000000dfc3e6 StartThread
      ANR9999D Thread<235657>  0x000036cac07851 *UNKNOWN*
      ANR9999D Thread<235657>  0x000036ca4e890d *UNKNOWN*
    
      ANR9999D_2547000324 bfRtrvExt(bfrtrv.c:1444) Thread<235657>:
        Error 9979 obtaining deduplication information for object
        123457 in super bitfile 2087565032 in pool 14
        (SESSION: 9, PROCESS: 5)
     ANR9999D Thread<235657> issued message 9999 from:
     ANR9999D Thread<235657>  0x00000000d6ae73 OutDiagToCons
     ANR9999D Thread<235657>  0x00000000d6dc68 outDiagfExt
     ANR9999D Thread<235657>  0x000000006771d9 bfRtrvExt
     ANR9999D Thread<235657>  0x0000000073b77a AfAuditBitfile
     ANR9999D Thread<235657>  0x00000000670629 bfAuditBitfile
     ANR9999D Thread<235657>  0x00000000504e40 AdmAuditVolThread
     ANR9999D Thread<235657>  0x00000000dfc3e6 StartThread
     ANR9999D Thread<235657>  0x000036cac07851 *UNKNOWN*
     ANR9999D Thread<235657>  0x000036ca4e890d *UNKNOWN*
    
     ANR2327W Audit volume process terminated for volume
      /dedup/file01.bfs - internal server error detected.
      (SESSION: 9, PROCESS: 5)
     ANR0515I Process 1145 closed volume  /dedup/file01.bfs.
      (SESSION: 9, PROCESS: 5)
     ANR0985I Process 1145 for AUDIT VOLUME (REPAIR) running in
      the BACKGROUND completed with completion state FAILURE at
      11:16:10 AM. (SESSION: 9, PROCESS: 5)
     ANR1893E Process 1145 for AUDIT VOLUME (REPAIR) completed
      with a completion state of FAILURE. (SESSION: 9, PROCESS: 5)
    
    | MDVREGR 6.3.3.000-TIV_5698MSV |
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager  server 6.3.3.x on all platforms
    
    Initial Impact:
    medium
    
    Additional Keywords:
    zz63 TSM audit dedup deduplicate dedupe invalid header
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available.           *
    *                 This problem is currently projected          *
    *                 to be fixed in level 6.3.5.                  *
    *                 Note that this is subject to change at the   *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC91138

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-28

  • Closed date

    2013-04-10

  • Last modified date

    2013-05-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

63L

Reference #:

IC91138

Modified date:

2013-05-14

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