IC90782: FAILURE NOTIFICATION WITH UPLOAD ERROR REPORT AND BACKGROUND MEMORY TRACE MIGHT RESTART THE APPLIANCE

APAR status

• Closed as program error.

Error description

• When a DataPower device has Failure Notification enabled,
  Upload Error Report on,
  Background Memory Trace on,
  and the device begins to run out of resources (due to Out Of
  Memory or other reason), the process of taking the Memory Trace
  might cause the device to restart.
  

Local fix

• Turn off Background Memory Trace in Failure Notification.
  

Problem summary

• Affected are DataPower configurations with 4.0.1, 4.0.2 and
  5.0.0 firmware and FFDC memory leak detection enabled. When
  this feature is automatically activated by a low-memory
  condition of the appliance, there is a small probability of the
  appliance restarting.
  

Problem conclusion

• The fix is available in 4.0.1.18, 4.0.2.14 and 5.0.0.9.
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DTAPWR B2B APL

• Fixed component ID

  DP905XB62

Applicable component levels

• R401 PSN

     UP

• R402 PSN

     UP

• R500 PSN

     UP