IC90654: DP AND FLASHCOPY MANAGER FOR EXCHANGE INDIVIDUAL MAILBOX RESTORE (IMR) DOES NOT WORK WITH EXCHANGE 2010 SP3

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager for Mail: Data Protection for Microsoft
    Exchange 6.1.2, 6.1.3, 6.3, 6.3.1, and 6.4
    
    and
    
    Tivoli Storage FlashCopy Manager for Microsoft Exchange Server
    2.2, 2.2.1, 3.1, and 3.2
    do not support Microsoft Exchange Server 2010 Service Pack 3
    
    
    Microsoft Exchange Server 2010 Service Pack 2 Rollup 6
    Microsoft Exchange Server 2010 Service Pack 3
    
    even though the Hardware & Software requirements claim support
    for a minimum level of Microsoft Exchange 2010 Sever and later
    Service Packs.
    
    After applying:
    
    Microsoft Exchange Server 2010 Service Pack 2 Rollup 6, or
    Microsoft Exchange 2010 Service Pack 3
    
    Data Protection for Microsoft Exchange Server and FlashCopy
    Manager for Microsoft Exchange Server will not work properly.
    
    At this time, it has been identified that:
    
    1) All forms of Individual Mailbox Restore (IMR) are affected in
    an Exchange 2010 SP3 environment. E.g. Via the Command Line
    Interface (CLI), mailbox restore, and mailbox restore browser.
    2) Microsoft Exchange 2010 SP 3 can coexist with Windows
    Management Framework 3.0. However, Data Protection for Microsoft
    Exchange Server does not yet support Windows Management
    Framework 3.0.
    
    Other problems may also exist.
    
    Additionally, Data Protection for Microsoft Exchange Server and
    FlashCopy Manager for Microsoft Exchange Server do not work with
    the Microsoft Exchange Messaging API (MAPI) Client and
    Collaboration Data Objects (MAPI/CDO) download version
    6.5.8309.0 which was released at the same time as Microsoft
    Exchange 2010 Service Pack 3.
    
    Other Keywords: TSM WMF HW SW
    

Local fix

  • Do not upgrade to:
    
    Microsoft Exchange Server 2010 Service Pack 2 Rollup 6
    Microsoft Exchange 2010 Service Pack 3
    
    Data Protection for Microsoft Exchange and FlashCopy Manager
    for Microsoft Exchange deliver support for this environment.
    Do not upgrade to CDO/MAPI version 6.5.8309.0.
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users of:
    - Tivoli Storage Manager for Mail: Data Protection for Microsoft
    Exchange 6.1.2, 6.1.3, 6.3, 6.3.1, and 6.4
    - Tivoli Storage FlashCopy Manager for Microsoft Exchange Server
    2.2, 2.2.1, 3.1, and 3.2
    who use Microsoft Exchange Server 2010.
    ****************************************************************
    PROBLEM DESCRIPTION
    See ERROR DESCRIPTION
    ****************************************************************
    RECOMMENDATION
    Apply fixing level when available. This fix is currently
    projected to be available in the following Fix Packs:
    - Tivoli Storage Manager for Mail: Data Protection for Microsoft
      Exchange 6.4.0.2 and 6.4.1
    - Tivoli Storage FlashCopy Manager for Microsoft Exchange Server
      3.2.1
    Note: On May 20, 2013:
    A Data Protection for Microsoft Exchange Server 6.4.0.2 interim
    fix has been released and includes the fix for this APAR. Until
    the FlashCopy Manager for Microsoft Exchange 3.2.1 component fix
    is available, FlashCopy Manager customers may install and use
    the Tivoli Storage Manager for Mail: Data Protection for
    Exchange 6.4.0.2 interim fix in their environment. The Data
    Protection for Microsoft Exchange fix provides equivalent
    functionality to FlashCopy Manager for Microsoft Exchange when
    used in FlashCopy Manager environments.
    WARNING: Applying the fix for IC90654 requires the use of
    Microsoft .NET version 4.5 (or later).
    

Problem conclusion

  • Data Protection for Microsoft Exchange Server and FlashCopy
    Manager for Microsoft Exchange Server will be updated to support
    
    Microsoft Exchange Server 2010 Service Pack 2 Rollup 6
    Microsoft Exchange Server 2010 Service Pack 3
    Windows Management Framework 3.0
    Microsoft Exchange Messaging API (MAPI) Client and Collaboration
    Data Objects (MAPI/CDO) download version 6.5.8309.0
    

Temporary fix

  • 6.4.0.2
    

Comments

  • ž**** AE13/09/16 FIX IN ERROR. SEE APAR IC95966  FOR DESCRIPTION
    

APAR Information

  • APAR number

    IC90654

  • Reported component name

    TDP EXCHANGE WI

  • Reported component ID

    5698DPXAP

  • Reported release

    64W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-05

  • Closed date

    2013-03-06

  • Last modified date

    2013-09-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    IC91211

Modules/Macros

  • TDPEXCC
    

Fix information

  • Fixed component name

    TDP EXCHANGE WI

  • Fixed component ID

    5698DPXAP

Applicable component levels

  • R64W PSY

       UP

  • R63W PSN

       UP

  • R61W PSN

       UP



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Document information


More support for:

Tivoli Storage Manager for Mail

Software version:

64W

Reference #:

IC90654

Modified date:

2013-09-26

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