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IC89935: ERROR FAULTING MODULE NAME: ANSERVER.EXE, VERSION: CANNOT START AUDIT NOTIFICATION SERVICE.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Audit Notification Service will no longer start
Error in Event Logs:
Faulting module name: ANServer.EXE, version: 5.3.1.0, time
stamp:
Exception code: 0xc0000409
Fault offset: 0x0001cdc4
Faulting process id:
Faulting application start time:
Faulting application path: <Root>\GENSRVNT\Bin\ANServer.EXE
Faulting module path: <Root>\GENSRVNT\Bin\ANServer.EXE
Report Id:

Local fix

  • STRRTC - 360899
AW / AW
Circumvention: Adding ANTrace works around issue.

Problem summary

  • 5.3.1 Audit service crashes during service startup sequence.  It
was fine after a fresh install, but
it suddenly started crashing after several days of processing.

Problem conclusion

  • Symptom only occurred whenever DataAuditLog_tb database table
had invalid 10-digit event IDs.  Fixed
ANServer so that it could accomodate valid 10-digit event IDs.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IC89935
    • 

  • Reported component name
    STR GENTRAN MS
    • 

  • Reported component ID
    5725D0903
    • 

  • Reported release
    531
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-01-30
    • 

  • Closed date
    2013-01-30
    • 

  • Last modified date
    2013-01-30
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR GENTRAN MS
    • 

  • Fixed component ID
    5725D0903
    • 



Applicable component levels


    

  • R510  PSY
       UP
    • 

  • R520  PSY
       UP
    • 

  • R530  PSY
       UP
    • 

  • R531  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SS6V3G","label":"Sterling Gentran:Server for Microsoft Windows"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"531","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            30 January 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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