IC89920: WEBCLIENT SCHEDULED SESSION FAILS WITH ANR8214E SESSION OPEN WITH <IP> FAILED DUE TO CONNECTION REFUSAL

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • While the Tivoli Storage Manger Client attempts
    to query the pending event, it sends it's port #
    to the Tivoli Storage Manager Server.
    The Server will register this port in the Server database
    and will use this port to connect to the Client.
    The problem occurs when the Server cannot find
    any expired event or any pending event while performing
    the query pending event operation.
    The client port will not be registered during this query.
    
    
    ACTLOG on the Server will show following:
    ANR8214E Session open with <IP:PortNumber>
    failed due to connection refusal
    
    
    Versions Affected:
    All Supported versions.
    
    
    Initial Impact: Medium
    
    Additional Keywords:
    ANR8214E Session  connection refusal webclient
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users      *
    *                 with server prompted schedules.              *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.3.4. Note that this is subject    *
    *                 to change at the discretion of IBM.          *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris,
    Windows and Linux.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC89920

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-31

  • Closed date

    2013-02-19

  • Last modified date

    2013-02-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

63A

Reference #:

IC89920

Modified date:

2013-02-19

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