IC89754: OUTBOUND DOCUMENTS ARE MARKED WAITING FOR ACK WHEN SHOULDN'T. CAUSING ISSUES WITH REPORTS AND INCORRECT STATUS.

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APAR status

  • Closed as program error.

Error description

  • MAH/MAH
    RTC: #360933
    
    GDW_Send mixing up the document status causing issues with
    GDW_Document_RPT and dashboard values for overdue vs waiting vs
    complete.
    

Local fix

  • Open the Outdrawer for each document, each partner and then run
    the report BEFORE a GDW_SEND occurs.
    

Problem summary

  • GDW_Send_Receive is changing the status of all overdue docs from
    "OverDue" to "Waiting".
    

Problem conclusion

  • Code that was updating status to "Waiting" for docs that did not
    have "FAReceived" status didn't account
    for other doc statuses like "OverDue", "FAwErrors", "FAPArtial"
    and "FAReject".  Fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC89754

  • Reported component name

    STR GENTRAN DIR

  • Reported component ID

    5725D0800

  • Reported release

    550

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-22

  • Closed date

    2013-01-25

  • Last modified date

    2013-01-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR GENTRAN DIR

  • Fixed component ID

    5725D0800

Applicable component levels

  • R550 PSY

       UP



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Document information


More support for:

Sterling Gentran:Director

Software version:

5.5

Reference #:

IC89754

Modified date:

2013-01-25

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