IBM Support

IC89551: HSM FOR WINDOWS RECONCILIATION DOESN'T REPORT ORPHANS IF FILESPACE IS DELETED

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If a filespace containing space-managed files from an
    IBM Tivoli Storage Manager HSM for Windows is renamed
    or deleted from the Tivoli Storage Manager server, and
    hsmmonitor service is running reconciliation with parameter ALL
    for filespaces then the orphan stub files associated to the
    missing filespace are ignored. The orphan stubs are not recorded
    in the hsmmonitor-orphan.log file.
    
    TSM Versions Affected:
    Tivoli Storage Manager HSM for Windows versions 5.5.0.0 -
    5.5.3.1, 6.1.0.0 - 6.1.5.1, 6.3.0.0 - 6.3.0.1, 6.4.0.0
    
    Customer/L2 diagnostics:
    If reconciliation is performed with parameter ALL and one or
    more filespaces on TSM server cannot be found a message is
    printed in hsmmonitor.log for every orphan file.
    Example:
    HSMMONITOR (1498:1104) DsmReconcile::mf_fixObjectProblems
    13-01-23 20:55:19.009
     W:     Errno-value:    0x02000005 (W: Archive not found)
        Originator:     <No originator information>
        Message-number: ANS27407W
        Message-text:   A file space was not in the search list
    (file: '\\TESTUSER\J$\recontest\tf3'; file space: 'recontest';
    server:'server.name:1600'; user:'TESTUSER';).
        Explanation:    The file space name of this stub file was
    not in the search list for processing.
        System action:  Reconcile is not able to identify and delete
    obsolete objects in the missing file space.
        User response:  If reconcile should also delete obsolete
    objects from this file space, add the file space for complete
    processing.
    
    Initial Impact:
    
    Additional Keywords:
    TSM HSM reconcile, orphan stubs
    

Local fix

  • 1) If the name of the deleted filespace is unknown, identify an
    orphan stub and run 'dsmfileinfo -r <stub_name>', for this stub
    it is possible to get the filespace name from the 'Backend
    archive' line.
    2) Once the filespace name is known, create an empty filespace
    with the same name of the deleted filespace.
     - in the GUI: Tools -> Create New File Space...
     - in the CLI: run command 'dsmclc createfilespace -g
    <filespacename>'
    3) With the new empty filespace created rerun the reconcile for
    the filespace.The orphan list file should be populated
    correctly.
    4) After the restore from the backup of all the orphans the
    filespace can be deleted from the Tivoli Storage Manager server.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: TSM HSM for Windows Client Versions          *
    *                 5.5.0.0 - 5.5.3.1, 6.1.0.0 -6.1.5.1,         *
    *                 6.3.0.0 - 6.3.1.0, 6.4.0.0                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * For detailed description see ERROR DESCRIPTION               *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in fixes later than 6.3.1 and later than     *
    *                 6.4.0, no interim fix is planned for versions*
    *                 5.5.x.x and 6.1.5.x                          *
    ****************************************************************
    

Problem conclusion

  • The problem has been fixed.
    

Temporary fix

  • see local fix
    

Comments

APAR Information

  • APAR number

    IC89551

  • Reported component name

    TSM HSM FOR WIN

  • Reported component ID

    5698ICNCL

  • Reported release

    630

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-15

  • Closed date

    2013-02-25

  • Last modified date

    2013-05-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM HSM FOR WIN

  • Fixed component ID

    5698ICNCL

Applicable component levels

  • R630 PSY

       UP

  • R640 PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSATMW","label":"Tivoli Storage Manager HSM for Windows"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
06 May 2013