APAR status
Closed as program error.
Error description
After FB 6.1.7 Initial installation In FastBack Manager GUI > Under General Configuration tab> Under DR Configuration TAB > DR Target TYPE: TSM is selected Will show following error next to "Enable Throttling": RESOURCE ERROR: FBSG_LBL_TSM_DR_ENABLE_THROTTLING RESOURCE ERROR: FBSG_LBL_TSM_DR_THROTTLING_BORDER_TITLE Versions Affected: FastBack Manager 6.1.7 on all Supported Platforms. Customer/L2 Diagnostics: Some installation files in the package (mostly .jar files) are unversioned. During installation process, a check of the "date modified" vs. "date created" is being performed for these files to decide if the files were modified or not after installation. If these dates are different, the installer will not update these files, thus causing the error.
Local fix
Ensure that all FastBack related folders are excluded from AntiVirus scans. If there is a another FastBack Server (identical version only) available, copy and replace the contents
Problem summary
**************************************************************** * USERS AFFECTED: All fastback 6.1.x users and later * **************************************************************** * PROBLEM DESCRIPTION: In some systems when upgrading * * FastBack to a newer release, not all * * of files are updated properly. It * * refers to .jar and .cat files. It * * causes unpredictable behavior of the * * product. Some times it can result * * wrong messages, sometimes it can * * affect product functionality. * * * * The root cause of the problem is that * * .cat files and .jar files are * * unversioned and the decision if the * * file should be updated by installer * * is done according to the next rules: * * 1) Check sum of the new file is * * different from the old file * * 2) The old file is not modified. This * * is checked by comparing "date * * created" and "date modified" property * * of the file. In case it's different, * * the file is considered as modified * * and is not updated. * * * * In some systems an activity of * * antivirus causes these files "date * * modified" property to be changed (the * * file itself is not modified, only * * this proverty is changes). So rule * * number 2 is not violated and the file * * is considered as modified by * * installer and so is not updated. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in level 6.1.7.2 Note that this is subject * * to change at the discretion of IBM. * **************************************************************** Wrong messages, functionality and unexpected issues after upgrading to newer FastBack version.
Problem conclusion
The problem has been fixed to correct this problem. The installe r will update now all .jar and .cat files even in case "date mod ified" property was changed
Temporary fix
Comments
APAR Information
APAR number
IC89544
Reported component name
TSM FASTBACK
Reported component ID
5724FSBBK
Reported release
61W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-16
Closed date
2013-04-07
Last modified date
2013-04-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM FASTBACK
Fixed component ID
5724FSBBK
Applicable component levels
R61W PSY
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