IC89473: ADMINISTRATION CENTER 6.3 PREREQCHECK.BIN THROWS FALSE FAILURE MESSAGE ABOUT LIBXM.SO.3

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager Administration Center prereqcheck.bin
    checks for the libXm.so.3 library by querying the RPM database
    for the openmotif-libs-32bit RPM and listing the included files.
    This library is not included in the openmotif-libs-32bit
    package in Suse 11, but instead is included in the package
    openmotif22-libs-32bit. This will cause an incorrect  failure
    message to appear in the prereqcheck.log file if the
    libXm.so.3 file is already installed with
    openmotif22-libs-32bit.
    
    
    
    Customer/L2 Diagnostics:
    
    Output from the prereqcheck.log.0 log file will show:
    
     SEVERE : Checking rpm -ql openmotif-libs-32bit | grep
    libXm.so.3:
    Failed (from com.tivoli.dsm.check.TSMEnvironmentRuleHelper.log)
    
    .
    Initial Impact:
    Medium
    
    Tivoli Storage Manager Versions Affected:
    6.3 Administration Center on Suse 11
    
    Additional Keywords:
    openmotif admin admincenter prereckchecker
    

Local fix

  • Install libXm.so.3 via the openmotif22-libs-32bit package on
    your SuSE 11 system,
    and then bypass the prerequiste checker by installing
    AdminCenter with the following flag:
    
     ./install.bin -DBYPASS_TSM_REQ_CHECKS=true
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager Administration    *
    *                 Center users.                                *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.3.4. Note that this is            *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  Linux.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC89473

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-14

  • Closed date

    2013-03-19

  • Last modified date

    2013-04-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R62L PSY

       UP

  • R63L PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

63L

Reference #:

IC89473

Modified date:

2013-04-04

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