IC89453: "HWN021503E AN INTERNAL ERROR OCCURRED" WHEN MAX NUMBER OF LOGGING SUBDIRECTORIES IS HIT

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During 96 hour long run of 5 deploys then 5 deletes repeated,
    deployments began to fail consistently with TPCServerException:
    HWN021503E.
    
    Deploys first started to fail with SVSException: Host to LUN
    Attach is failed, then went consistently to TPCServerException:
    HWN021503E.
    
    The TPC log directory fills up and is unable to create
    any more files until we clean the directory.
    
    
    # mkdir x
    mkdir: 0653-358 Cannot create x.
    x: There are too many links to a file.
    # pwd
    /opt/IBM/TPC/device/log/epm
    # ls | wc
    ?? 32765?? 32765? 775846
    

Local fix

  • Access the root file system and remove older directories and
    logs from the /opt/IBM/TPC/Device/log/epm directory.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Those using TPC 4.2.2 or earlier as part     *
    *                 of IBM Systems Director.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.  This is not     *
    *                      likely to occur when using TPC          *
    *                      without IBM Systems Director.           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    -
    

Problem conclusion

  • A change has been made to better handle a large number of
    directories and logs getting created due to a large number of
    requests in a short time.  The fix for this APAR is targeted
    for the following maintenance package:
    
    | fix pack | 4.2.2-TIV-TPC-FP0004 - target June 2013
    
    http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future fix packs do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC89453

  • Reported component name

    TPC STANDARD ED

  • Reported component ID

    5608TPCS0

  • Reported release

    422

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-11

  • Closed date

    2013-01-30

  • Last modified date

    2013-01-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC STANDARD ED

  • Fixed component ID

    5608TPCS0

Applicable component levels

  • R422 PSY

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Document information


More support for:

Tivoli Storage Productivity Center Standard Edition

Software version:

422

Reference #:

IC89453

Modified date:

2013-01-30

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