IC89146: STERLING CONTROL CENTER HAS ISSUES WITH USING BRAZILIAN CHARACTERS IN A SLC NAME ON A WINDOWS PLATFORM

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The console allowed me to add SLC name with Brazilian
    characters as a wildcard SLC.  However, once added, the SLC
    name displayed
    differently.  I believe this is due to the Brazilian special
    characters.  I tried to remove the SLC through the console, but
    received an error.  I had to manually remove the xml from the
    folder and remove the name from the wildcard slc ordering text
    file.
    

Local fix

  • STRRTC - 360345
    SF / SF
    Circumvention: None
    

Problem summary

  • Customer applied the fix and it works now.
    

Problem conclusion

  • The fix will be part of the next maintenance release and on
    other releases.
    

Temporary fix

  • Description of issue: After a SLC was created from the console,
    some of the characters in the XML file were not encoded
    properly. The user was unable to edit the SLC properties,
    receiving the following error message: CSLC095E Group file does
    not exist. Additionally. the engine would not startup, due to
    the bad encoding, until after the XML file was manually deleted
    from the slc\group folder.. This issue was specific to a windows
    environment, which was running Control Center as a started
    service (not started via runEngine.bat)
    
    Description of fix: Modified file runEngine$.lax to include file
    encoding of UTF-8. (i.e. added property:
    "-Dfile.encoding=UTF-8"). This will ensure that UTF-8
    file encoding is used when the product is run as a started
    service in Windows environments.
    

Comments

  • Fix described will be the permanent fix
    

APAR Information

  • APAR number

    IC89146

  • Reported component name

    STR CONTROL CEN

  • Reported component ID

    5725D0200

  • Reported release

    530

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-17

  • Closed date

    2013-01-03

  • Last modified date

    2013-01-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR CONTROL CEN

  • Fixed component ID

    5725D0200

Applicable component levels

  • R530 PSY

       UP

  • R540 PSY

       UP



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Document information


More support for:

Sterling Control Center

Software version:

5.3

Reference #:

IC89146

Modified date:

2013-01-03

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