IC88855: AMQ4760 ERROR RECEIVED WHEN INSTALLLING AN MQ 7.1 FIX PACK WHERE A BACKUP PATH IS MANUALLY ENTERED THAT DOES NOT EXIST

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APAR status

  • Closed as documentation error.

Error description

  • After starting the fix pack installation with "Load files
    and apply fix pack" option, if a backup directory is manually
    entered that doesn't already exist, the load of the fix pack
    will complete but the apply phase fails with an AMQ4760 error.
    
    The amqicsdn.txt file shows the installer failed to create
    a backup directory:
    Starting file backup
    Looking for: 'D:\IBM\WebSphere MQ\Maint_0.1'
    Looking for: 'D:\IBM\WebSphere MQ\Maint_0.1'
    (DoCsdBackup) ***Cannot create backup directory
    D:\IBM\WebSphere MQ\Maint_0.1' - one or more intermediate
    directories do not exist (ERROR_PATH_NOT_FOUND (3))
    
    Later attempts to install the fix pack from "Start Menu->
    All Programs-> IBM WebSphere MQ-> Apply fix pack 7.1.0.X"
    does not provide the option to manually enter the backup
    directory. The choices are to accept the default, or
    choose a directory that already exists.
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users of WebSphere MQ version 7.1 trying to apply a fix pack by
    specifying the backup path manually
    
    Platforms affected:
    Windows
    
    ****************************************************************
    PROBLEM SUMMARY:
    When a backup path is entered manually in the fix pack installer
    by the user where one or more intermediate directories of
    the path does not already exist, then the installer fails as it
    does not create the directory by itself.
    
    The documentation needs to be modified in order to reflect that
    the user should provide a backup path where all the intermediate
    directories already exist and that the installer will fail if
    the directories does not exist already.
    

Problem conclusion

  • The following parts of the documentation needs to be modified to
    add that the backup path entered should be an already existing
    directory and if any of the intermediate directory entered does
    not already exist then the fix pack installer will fail.
    
    WebSphere MQ
    Migrating and upgrading
    Maintenance tasks
    Applying and removing maintenance level upgrades by
    platform
    Windows: Applying maintenance level upgrades on
    WebSphere MQ version 7.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC88855

  • Reported component name

    WMQ WINDOWS V7

  • Reported component ID

    5724H7220

  • Reported release

    710

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-05

  • Closed date

    2013-02-14

  • Last modified date

    2013-02-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

WebSphere MQ
APAR / Maintenance

Software version:

710

Reference #:

IC88855

Modified date:

2013-02-14

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