IC88816: MULTIPLE TIBCO EMS OBJECTS SHOWING INITIALIZATION ERRORS MIGHT LEAD TO MEMORY GROWTH AND THEREBY CAUSE AN APPLIANCE RESTART

Fix packs for DataPower Integration appliances version 3.8.2
Fix packs for DataPower B2B Appliance XB60 version 3.8.2
Fix packs for DataPower Integration appliances version 4.0.1
Fix packs for DataPower B2B appliances version 4.0.1
Fix packs for DataPower Integration appliances version 4.0.2
Fix packs for DataPower B2B appliances version 4.0.2
Fix packs for DataPower Service Gateway appliances version 4.0.2
Fix packs for DataPower B2B appliances version 5.0
Fix packs for DataPower Integration appliances version 5.0
Fix packs for DataPower Service Gateway appliances version 5.0
Fix packs for DataPower Service Gateway XG45 Virtual Edition version 5.0
Fix packs for DataPower Integration Appliance XI52 Virtual Edition version 5.0

APAR status

• Closed as program error.

Error description

• When observing multiple errors indicating that Tibco EMS
  objects failed to initialize properly, e.g.
  
  "Tibco EMS error(11) - Server not connected Initialization
  failed"
  
  memory growth might be observed in the DataPower appliance,
  eventually leading to a restart condition.
  

Local fix

• Verify that the configuration of DNS, IP addresses and routing
  table definitions are all correct for the target Tibco EMS
  server and allow for proper connectivity and routing of
  requests between the DataPower device and the Tibco EMS server.
  

Problem summary

• DataPower customers using TIBCO EMS objects are likely to see
  this problem.
  
  Restart might occur if TIBCO EMS objects show Initialization
  Errors and subsequent to memory growth.
  

Problem conclusion

• The fix is available in 3.8.2.17, 4.0.1.15, 4.0.2.11 and 5.0.0.5
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R382 PSY

     UP

• R401 PSY

     UP

• R402 PSY

     UP

• R500 PSY

     UP