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IC88728: "RESTORE SYSTEMSTATE EVENTLOGS" DOES NOT RESTORE THE WINDOWS EVENT LOGS.

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APAR status

  • Closed as fixed if next.

Error description

  • Beginning with Windows Vista, event logs are no longer treated
    as part of System State. Current Tivoli Storage Manager behavior
    for backing up event logs on Vista and higher:
    - Windows event logs are usually located in
    %SystemRoot%\System32\winevt\Logs. The log file names have
    extension ".evtx".
    - If the log files appear to be changed, they are backed up
    during incremental backup of the boot drive, where %SystemRoot%
    is located (usually C:). However, ongoing changes to the log
    files might not be flushed to disk, possibly until the next time
    the operating system is restarted. As a result, the incremental
    backup process does not always capture the current event log
    file data.
    - After applying the fix for APAR IC70631
    (http://www.ibm.com/support/docview.wss?uid=swg1IC70631), the
    log files are always backed up as part of system state,
    regardless of whether they appear to have changed. Prior to this
    fix, the backup-archive client would only back up the event log
    files as described above.
    - The documentation for the RESTORE SYSTEMSTATE command
    indicates that system state components such as EVENTLOG (among
    others) can be restored. However, on Windows Vista and later
    operating systems, you cannot restore EVENTLOG (or most other
    individual system state) components with the RESTORE SYSTEMSTATE
    command.
    - Event log files can only be restored with special
    backup-archive client command line syntax.
    Issues with this behavior:
    - Restoring event log files is non-trivial. Special
    backup-archive client command line syntax is needed (see
    LOCAL FIX). The log files cannot be restored from the
    backup-archive client GUI.
    - Although the log files can be backed up as part of the boot
    drive backup, the latest version is not always backed up for the
    reasons described above. Therefore it might not be possible to
    restore the desired backup version from the boot drive file
    space.
    - The documentation for RESTORE SYSTEMSTATE needs to be updated
    to accurately reflect correct usage.
    Expected behavior:
    - The log files should be backed up as part of the %SystemRoot%
    drive or as part of system state backup, but not both. Since the
    log files are no longer part of the system state, it would be
    preferable to back them up only as part of the %SystemRoot%
    drive backup. In this case, the backup-archive client should
    always back up the event log files, without regard to whether
    the files appear to have changed.
    - If the log files are to continue to be backed up as part of
    system state, then they should be excluded from the %SystemRoot%
    drive. In this case, an easier method for restoring these files
    is needed.
    Initial Impact: Medium
    Platform Affected: Windows Vista and higher. Does not affect
    Windows 2003 or XP
    

Local fix

  • Use the command line client to restore the Windows event logs:
    dsmc restore "{machine_name\SystemState\NULL\System
    State\SystemState}\*.evtx" x:\targetdir\ -pick -su=yes
    Note:
    "x:\targetdir\" specifies the target drive and directory for the
    restored files. Do not try to restore the event log files to
    their original location on a live Windows system.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Backup/Archive client version 6.2 to         *
    *                 version 6.4.                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    *
    

Problem conclusion

Temporary fix

Comments

  • If there is a next release of Tivoli Storage Manager after
    6.4, this APAR will be fixed in that next release.
    

APAR Information

  • APAR number

    IC88728

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    62W

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-29

  • Closed date

    2013-06-10

  • Last modified date

    2013-06-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSMC
    

Fix information

Applicable component levels

  • R62W PSN

       UP

  • R63W PSN

       UP

  • R64W PSN

       UP

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62W"}]

Document Information

Modified date:
22 September 2021