IC88470: HSM FOR WINDOWS MIGRATION RUNNING ON CLUSTER OR MAPPED VOLUME DOES NOT UPDATE SOME FILE ATTRIBUTES

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • HSM for Windows does not migrate files or update stub files,
    that are already stored on the TSM server, if only attributes
    have changed in some environments. Environments are cluster
    nodes and volumes, that have been mapped using the HSM
    for Windows hardware volume mapping feature. Changed file
    attributes are file times, file attribute bits and
    file-object-id. The problem does not occur if file security or
    file content have been modified.
    This defect does not affect data integrity.
    
    Affected Products:
    Tivoli Storage Manager HSM for Windows versions 6.4.0.0 and
    6.3.0.0 - 6.3.0.1.
    
    Customer/L2 diagnostics:
    Check the trace file of the migrating application (dsmgui.log or
    dsmclc.log). Search for entries like
    DSMGUI (0DFC:0F74) TSMController::mf_implUpdateTSM
    12-10-31 16:58:05.464
     E: tsmUpdateObjEx failed:
        ANS1302E (RC2)    No objects on server match query
    DSMGUI (0DFC:0F74) TSMController::mf_implLoadFiles
    12-10-31 16:58:05.480
     E: Failure updating file attributes, times, or object-id for
    ''\\2012NODE1\E$\filetypes\2000_2003gtw.doc' vers=1':
        0x03000069 (E: Tivoli Storage Manager failure)
        Skipping file attributes, times, or object-id update
    
    Additional Keywords: HSM for Windows, file attributes, meta data
    update
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: TSM HSM for Windows Client Versions          *
    *                 6.3.0.0 and 6.3.0.1, 6.4.0.0                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * For detailed description see ERROR DESCRIPTION               *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is fixed in 6.3.1 and currently      *
    *                 projected to be fixed in versions later than *
    *                 6.4.0.0.                                     *
    ****************************************************************
    

Problem conclusion

  • the poblem has been solved.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC88470

  • Reported component name

    TSM HSM FOR WIN

  • Reported component ID

    5698ICNCL

  • Reported release

    630

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-22

  • Closed date

    2013-08-05

  • Last modified date

    2013-08-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM HSM FOR WIN

  • Fixed component ID

    5698ICNCL

Applicable component levels

  • R630 PSY

       UP

  • R640 PSY

       UP



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Document information


More support for:

Tivoli Storage Manager HSM for Windows

Software version:

630

Reference #:

IC88470

Modified date:

2013-08-05

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