IC88470: HSM FOR WINDOWS MIGRATION RUNNING ON CLUSTER OR MAPPED VOLUME DOES NOT UPDATE SOME FILE ATTRIBUTES

IBM Tivoli Storage Manager (TSM) Client 6.3.2 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• HSM for Windows does not migrate files or update stub files,
  that are already stored on the TSM server, if only attributes
  have changed in some environments. Environments are cluster
  nodes and volumes, that have been mapped using the HSM
  for Windows hardware volume mapping feature. Changed file
  attributes are file times, file attribute bits and
  file-object-id. The problem does not occur if file security or
  file content have been modified.
  This defect does not affect data integrity.
  
  Affected Products:
  Tivoli Storage Manager HSM for Windows versions 6.4.0.0 and
  6.3.0.0 - 6.3.0.1.
  
  Customer/L2 diagnostics:
  Check the trace file of the migrating application (dsmgui.log or
  dsmclc.log). Search for entries like
  DSMGUI (0DFC:0F74) TSMController::mf_implUpdateTSM
  12-10-31 16:58:05.464
   E: tsmUpdateObjEx failed:
      ANS1302E (RC2)    No objects on server match query
  DSMGUI (0DFC:0F74) TSMController::mf_implLoadFiles
  12-10-31 16:58:05.480
   E: Failure updating file attributes, times, or object-id for
  ''\\2012NODE1\E$\filetypes\2000_2003gtw.doc' vers=1':
      0x03000069 (E: Tivoli Storage Manager failure)
      Skipping file attributes, times, or object-id update
  
  Additional Keywords: HSM for Windows, file attributes, meta data
  update
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: TSM HSM for Windows Client Versions          *
  *                 6.3.0.0 and 6.3.0.1, 6.4.0.0                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * For detailed description see ERROR DESCRIPTION               *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is fixed in 6.3.1 and currently      *
  *                 projected to be fixed in versions later than *
  *                 6.4.0.0.                                     *
  ****************************************************************
  

Problem conclusion

• the poblem has been solved.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM HSM FOR WIN

• Fixed component ID

  5698ICNCL

Applicable component levels

• R630 PSY

     UP

• R640 PSY

     UP