IC88278: LIBRARY MANAGER MAY NOT CHECK WHETHER A STORAGE AGENT LIBRARY PATH IS MARKED OFFLINE

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APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager server may not check whether a
    library path for a Storage Agent is online or not. This can
    lead to the phenomenon that the Tivoli Storage Manager server
    mounts a tape in a Library where the path is marked offline for
    the Storage Agent.
    This results then in
    "ANR0274E (ANE4985I Session: 123, Origin: STA) Attempt to access
    library DR failed, because the  library is set offline. "
    messages in the activity log and the corresponding volume state
    is changed to UNAVAILABLE.
    
    Customer/L2 Diagnostics:
    The actlog  will contain following messages:
    ANR0274E (ANE4985I Session: 123, Origin: STA) Attempt to access
    library DR failed, because the  library is set offline.
    
    The corresponding "query path sta f=d" will look as follows:
    Source Name: STA
    Source Type: SERVER
    Destination Name: DR
    Destination Type: LIBRARY
    ...
    On-Line: No
    
    A "AFCOPY AFRTRV BFRTRV LANFREE SESSION" trace shows:
    ...
    14:23:40.099  [780718][smlfsrv.c][6231][SendAttrResp]:Received
    rc 0 for retrieve type
    info for obj id 273338384
    ...
    14:23:40.283 [780718][smlfsrv.c][3022][DoHandleStoreMgr]:Getting
    segment info for
    TEST(504410) proxied by STA
    14:23:40.284 [780718][smlfsrv.c][3644][DoGetSegInfo]:Entry.
    14:23:40.291 [780718][smlfsrv.c][3673][DoGetSegInfo]:volume
    21019 status for session
    API(504410) proxied by agent STA.
    ...
    where volume 21019 located in the library where the path is set
    OFFLINE for the Storage Agent.
    
    
    Tivoli Storage Manager Versions Affected:
    All Tivoli Storage Manager server versions
    
    
    Initial Impact:
    Low
    
    Additional Keywords:
    TSM, ANR0274E, offline, path, library, STA
    

Local fix

  • set the path online
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users of   *
    *                 an external library in a LAN-free            *
    *                 environment.                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be         *
    *                 fixed in level 6.3.4. Note that this         *
    *                 is subject to change at the discretion       *
    *                 of IBM.                                      *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris,
    Linux and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC88278

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-16

  • Closed date

    2013-02-01

  • Last modified date

    2013-02-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

63A

Reference #:

IC88278

Modified date:

2013-02-01

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