APAR status
Closed as program error.
Error description
The Tivoli Storage Manager server may not check whether a library path for a Storage Agent is online or not. This can lead to the phenomenon that the Tivoli Storage Manager server mounts a tape in a Library where the path is marked offline for the Storage Agent. This results then in "ANR0274E (ANE4985I Session: 123, Origin: STA) Attempt to access library DR failed, because the library is set offline. " messages in the activity log and the corresponding volume state is changed to UNAVAILABLE. Customer/L2 Diagnostics: The actlog will contain following messages: ANR0274E (ANE4985I Session: 123, Origin: STA) Attempt to access library DR failed, because the library is set offline. The corresponding "query path sta f=d" will look as follows: Source Name: STA Source Type: SERVER Destination Name: DR Destination Type: LIBRARY ... On-Line: No A "AFCOPY AFRTRV BFRTRV LANFREE SESSION" trace shows: ... 14:23:40.099 [780718][smlfsrv.c][6231][SendAttrResp]:Received rc 0 for retrieve type info for obj id 273338384 ... 14:23:40.283 [780718][smlfsrv.c][3022][DoHandleStoreMgr]:Getting segment info for TEST(504410) proxied by STA 14:23:40.284 [780718][smlfsrv.c][3644][DoGetSegInfo]:Entry. 14:23:40.291 [780718][smlfsrv.c][3673][DoGetSegInfo]:volume 21019 status for session API(504410) proxied by agent STA. ... where volume 21019 located in the library where the path is set OFFLINE for the Storage Agent. Tivoli Storage Manager Versions Affected: All Tivoli Storage Manager server versions Initial Impact: Low Additional Keywords: TSM, ANR0274E, offline, path, library, STA
Local fix
set the path online
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users of * * an external library in a LAN-free * * environment. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be * * fixed in level 6.3.4. Note that this * * is subject to change at the discretion * * of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC88278
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-16
Closed date
2013-02-01
Last modified date
2013-02-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
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Document Information
Modified date:
01 February 2013