IC88028: FTP AND SFTP POLLER UNEXPECTEDLY STOP POLLING AND NEVER RESTART.

APAR status

• Closed as program error.

Error description

• Intermittently an SFTP poller might get stuck in a bad state if
  it loses connection to the server it is polling, and does not
  recover.
  

Local fix

• Disable the stuck poller and create a duplicate poller object
  
  or
  
  Issue a "shutdown reload" to get the original poller back into
  action
  

Problem summary

• Clients using SFTP poller to poll files from a remote server
  for an extended period of time would be affected.
  
  If the SFTP connections were dropped accidentally, the poller
  might stop polling and never recover.
  

Problem conclusion

• Fix is available in 3.8.2.17, 4.0.1.15, 4.0.2.11 and 5.0.0.5.
  
  For a list of the latest fix packs available, please see:
  
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R382 PSN

     UP

• R401 PSN

     UP

• R402 PSN

     UP

• R500 PSN

     UP