IC87725: HANG IN NOTES 8.51 WHEN REMOVING WORKSPACE FOLDER.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Hang in notes 8.51 all clients, xp sp3, all english releases.
    
    For a repair reason the caller renamed the workspace folder on a
    client and
    restarted notes which then created this folder new.
    So far this has worked ok but in this call notes does not
    restart.
    
    Investigation shows that the caller has installed xtaf
    dictionaries as
    described in technote 1411732 and 1327842.
    
    With this dictionaries present the caller tried to rename the
    workspace and
    restart the client but it shows the splash screen,
    the password prompt and then hangs.
    The notes2.exe goes to about 54 % but nothing further happens.
    
    
    The workspace folder is present in the \lotus\notes\data
    folder.
    
    The issue was observed on a setup for all users for notes which
    means that the
    notes program folder and the notes data folder
    are located in c:\...Lotus\notes
    If this is a single user install the directory is installed on
    C:\Documents and
    Settings\Administrator\IBM\Lotus... then the issue will not
    show.
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# ADEE856BA2.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    IC87725

  • Reported component name

    LOTUS EXPEDITOR

  • Reported component ID

    5724R0900

  • Reported release

    623

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-01

  • Closed date

    2013-08-27

  • Last modified date

    2013-08-27

  • APAR is sysrouted FROM one or more of the following:

    LO51407

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS EXPEDITOR

  • Fixed component ID

    5724R0900

Applicable component levels



Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Lotus Expeditor

Software version:

623

Reference #:

IC87725

Modified date:

2013-08-27

Translate my page

Machine Translation

Content navigation