IC87592: SCC SHOW THE SERVER IS DOWN ,BUT IT IS NOT DOWN

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • SCC monitoring is unstable. SCC show the server is down ,but it
    is not down. We pause the monitor,resume the monitor after
    seconds ,it will be stable for hours.
    

Local fix

  • STRRTC - 354078
    SF / SF
    Circumvention: None
    

Problem summary

  • Description of issue: When SCC does a select stat command, error
    returned, bad/invalid process name.
    SCC the nodes monitoring is unstable.SCC can show the server is
    down, but it is not down.
    This was caused by allowing the limit to exceed 99,999.
    

Problem conclusion

  • Description of fix: Set limit at 99,999 (instead of 999,999).
    

Temporary fix

  • Published fix package and notified customer.
    

Comments

  • Published fix package and notified customer.
    

APAR Information

  • APAR number

    IC87592

  • Reported component name

    STR CONTROL CEN

  • Reported component ID

    5725D0200

  • Reported release

    530

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-29

  • Closed date

    2012-11-26

  • Last modified date

    2012-11-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR CONTROL CEN

  • Fixed component ID

    5725D0200

Applicable component levels

  • R52X PSY

       UP

  • R530 PSY

       UP

  • R540 PSY

       UP



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Document information


More support for:

Sterling Control Center

Software version:

5.3

Reference #:

IC87592

Modified date:

2012-11-26

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