IC87582: NOTES HANGING AFTER UPGRADING TO NOTES RELEASE 8.5FP1 SHF161 DUE TO INSTANT MESSAGING.

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APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Notes hanging after upgrading to Notes Release 8.5FP1 SHF161 due
    to Instant
    Messaging.
    
    No reproducible scenario provided by customer.
    
    
    
    
    Time Severity Message Subsystem
    2009-09-16T19:36:15.218+02:00 WARNING NLS missing message:
    LockWindowEvent in:
    com.ibm.collaboration.realtime.ui.strings.logmessages org.eclips
    e.osgi
    2009-09-16T19:36:15.218+02:00 WARNING NLS missing message:
    UnLockWindowEvent in:
    com.ibm.collaboration.realtime.ui.strings.logmessages org.eclips
    e.osgi
    2009-09-16T19:36:27.796+02:00 WARNING NLS unused message:
    ServiceRegistry_21 in:
    com.ibm.collaboration.realtime.core.strings.logmessages org.ecli
    pse.osgi
    2009-09-16T19:36:27.796+02:00 WARNING NLS unused message:
    ServiceRegistry_2 in:
    com.ibm.collaboration.realtime.core.strings.logmessages org.ecli
    pse.osgi
    2009-09-16T19:37:32.281+02:00 WARNING NLS unused message:
    exNotifyingListener in:
    com.ibm.collaboration.realtime.buddylist.sametime.logmessages or
    g.eclipse.osgi
    2009-09-16T19:37:32.281+02:00 WARNING NLS unused message:
    exLoadingClassBl in:
    com.ibm.collaboration.realtime.buddylist.sametime.logmessages or
    g.eclipse.osgi
    2009-09-16T19:37:32.281+02:00 WARNING NLS unused message:
    exExportingToClassic
    in:
    com.ibm.collaboration.realtime.buddylist.sametime.logmessages or
    g.eclipse.osgi
    2009-09-16T19:37:32.296+02:00 WARNING NLS unused message:
    exImportingFromClassic
    in:
    com.ibm.collaboration.realtime.buddylist.sametime.logmessages or
    g.eclipse.osgi
    2009-09-16T19:37:32.312+02:00 WARNING NLS unused message:
    exParsingDatFile in:
    com.ibm.collaboration.realtime.buddylist.sametime.logmessages or
    g.eclipse.osgi
    2009-09-16T19:38:27.609+02:00 WARNING Buddylist retrieval
    failed
    com.ibm.collaboration.realtime.buddylist.internal
    2009-09-16T19:39:46.312+02:00 WARNING We don't have any consumer
    of this event
    type : 92 com.ibm.workplace.noteswc
    2009-09-16T20:40:49.024+02:00 WARNING We don't have any consumer
    of this event
    type : 92 com.ibm.workplace.noteswc
    2009-09-17T08:30:39.406+02:00 WARNING CLFRB1404E: Failed to
    query user policy
    with reason 0. Returning default User Policy.
    com.ibm.collaboration.realtime.policy.sametime
    2009-09-17T08:30:40.843+02:00 WARNING We don't have any consumer
    of this event
    type : 92 com.ibm.workplace.noteswc
    2009-09-17T08:30:40.859+02:00 WARNING We don't have any consumer
    of this event
    type : 92 com.ibm.workplace.noteswc
    2009-09-17T08:30:57.468+02:00 SEVERE Problems occurred when
    invoking code from
    plug-in:
    "com.ibm.collaboration.realtime.imhub". com.ibm.collaboration.re
    altime.imhub
    2009-09-17T08:31:50.406+02:00 WARNING Buddylist retrieval
    failed
    com.ibm.collaboration.realtime.buddylist.internal
    2009-09-17T09:02:50.513+02:00 WARNING NLS unused message:
    BrowserExtensionLoader_16 in:
    com.ibm.collaboration.realtime.browser.strings.logmessages org.e
    clipse.osgi
    2009-09-17T09:30:53.314+02:00 WARNING We don't have any consumer
    of this event
    type : 92 com.ibm.workplace.noteswc
    2009-09-17T09:34:58.494+02:00 WARNING We don't have any consumer
    of this event
    type : 92 com.ibm.workplace.noteswc
    2009-09-17T10:36:03.602+02:00 WARNING We don't have any consumer
    of this event
    type : 92 com.ibm.workplace.noteswc
    2009-09-17T11:03:33.119+02:00 WARNING quickfind lost char be
    com.ibm.rcp.csiviews.viewpart.CSIViewPartController
    2009-09-17T11:03:33.321+02:00 WARNING quickfind lost char bea
    com.ibm.rcp.csiviews.viewpart.CSIViewPartController
    2009-09-17T11:03:33.540+02:00 WARNING quickfind lost char t
    com.ibm.rcp.csiviews.viewpart.CSIViewPartController
    2009-09-17T11:03:33.540+02:00 WARNING quickfind lost char tr
    com.ibm.rcp.csiviews.viewpart.CSIViewPartController
    2009-09-17T11:36:43.077+02:00 WARNING We don't have any consumer
    of this event
    type : 92 com.ibm.workplace.noteswc
    2009-09-17T15:29:36.903+02:00 WARNING Buddylist retrieval
    failed
    com.ibm.collaboration.realtime.buddylist.internal
    2009-09-17T15:29:52.218+02:00 SEVERE Open IM failed
    com.ibm.collaboration.realtime.internal.sametime
    2009-09-17T15:44:22.220+02:00 SEVERE An internal error occurred
    during:
    "GetIMAwarenessRequest Job". org.eclipse.core.jobs
    2009-09-17T15:45:15.042+02:00 SEVERE Event loop exception
    com.ibm.rcp.personality.framework.internal
    2009-09-17T15:45:15.073+02:00 SEVERE Unhandled event loop
    exception org.eclipse.ui
    2009-09-17T15:45:24.899+02:00 SEVERE Event loop exception
    com.ibm.rcp.personality.framework.internal
    2009-09-17T15:45:24.915+02:00 SEVERE Unhandled event loop
    exception org.eclipse.ui
    2009-09-17T15:45:33.771+02:00 SEVERE Event loop exception
    com.ibm.rcp.personality.framework.internal
    2009-09-17T15:45:33.771+02:00 SEVERE Unhandled event loop
    exception org.eclipse.ui
    2009-09-17T15:45:37.714+02:00 SEVERE Event loop exception
    com.ibm.rcp.personality.framework.internal
    2009-09-17T15:45:37.714+02:00 SEVERE Unhandled event loop
    exception org.eclipse.ui
    2009-09-17T15:45:43.205+02:00 SEVERE Event loop exception
    com.ibm.rcp.personality.framework.internal
    2009-09-17T15:45:43.205+02:00 SEVERE Unhandled event loop
    exception org.eclipse.ui
    2009-09-17T15:50:08.275+02:00 WARNING We don't have any consumer
    of this event
    type : 92 com.ibm.workplace.noteswc
    2009-09-17T16:39:24.781+02:00 WARNING
    com.ibm.collaboration.realtime.magiccarpet.messageprocessor
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# RGAU7W6DD9.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    IC87582

  • Reported component name

    LOTUS EXPEDITOR

  • Reported component ID

    5724R0900

  • Reported release

    623

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-29

  • Closed date

    2012-12-12

  • Last modified date

    2012-12-12

  • APAR is sysrouted FROM one or more of the following:

    LO66103

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Lotus Expeditor

Software version:

623

Reference #:

IC87582

Modified date:

2012-12-12

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