IC87517: TPC SERVER PROCESS STILL RUNNING AFTER UNINSTALL COMPLETES

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Had TPC installed, attempted to upgrade but failed.  Performed
    manual cleanup but subsequent installation attempt failed due to
    a lingering Java process and directory structure.
    
    /tmp/istemp13566006216155624  (referenced by logTPC.txt)
    
    EXIT Installation: Directory is not empty. eTPC can not be
    installed in this directory.
    This may occur if attempting to install eTPC when TPC is
    installed on the system,
    which is not a supported.  An error occurred during wizard bean
    change notificat
    ion:
    java.lang.IllegalStateException: proxy has been closed
        at
    com.installshield.wizard.service.LocalImplementorProxy.invoke(Un
    known Sou
    rce)
        at
    com.installshield.wizard.service.AbstractService.invokeImpl(Unkn
    own Sourc
    e)
        at
    com.installshield.product.service.registry.GenericRegistryServic
    e.getGlob
    alVariableFromRegistry(Unknown Source)
        at
    com.installshield.database.runtime.impl.ISDatabaseImpl.getVariab
    le(Unknow
    n Source)
        at
    com.installshield.database.runtime.impl.ISDatabaseImpl.setVariab
    leValue(U
    nknown Source)
        at
    com.ibm.tpc.install.SilentTPCEInstallVarSetupWizAction.execute(S
    ilentTPCE
    InstallVarSetupWizAction.java:80)
        at
    com.installshield.wizard.StandardWizardListener.execute(Unknown
    Source)
        at
    com.installshield.wizard.StandardWizardListener.currentBeanChang
    ed(Unknow
    n Source)
        at
    com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1813)
    

Local fix

  • kill java process and perform manual clean up steps again
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: TPC 4.2.2.143 (FP3) and earlier users        *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    -
    

Problem conclusion

  • A resiliency fix has been made to better handle this error
    situation.  The fix for this APAR is targeted for the
    following maintenance package:
    
    | fix pack | 4.2.2-TIV-TPC-FP0004 - target June 2013
    
    http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future fix packs do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC87517

  • Reported component name

    TPC STANDARD ED

  • Reported component ID

    5608TPCS0

  • Reported release

    422

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-25

  • Closed date

    2013-03-04

  • Last modified date

    2013-03-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC STANDARD ED

  • Fixed component ID

    5608TPCS0

Applicable component levels

  • R422 PSY

       UP



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Document information


More support for:

Tivoli Storage Productivity Center Standard Edition

Software version:

422

Reference #:

IC87517

Modified date:

2013-03-04

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