IC87153: BSOD IN FBDISK.SYS WITH STOP 0X00000050

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APAR status

  • Closed as program error.

Error description

  • FBDisk.sys may cause Windows system down by BSoD with STOP:
    0x00000050 PAGE_FAULT_IN_NONPAGED_AREA.
    The following messages is shown on the screen.
    >>>
    A problem as been detected and Windows has been shut down to
    prevent
    damage to your computer.
    FBDisk.sys
    PAGE_FAULT_IN_NONPAGED_AREA
    ...
    *** STOP: 0x00000050 (....)
    *** FBDisk.sys - Address ....
    <<<
    
    The problem could have happened due to hardware (hard disk)
    failure at customer's computer.
    
    
    Tivoli Storage Manager Versions affected:
    FastBack Client 6.1 for all supported Windows platform
    
    Additional Keywords:
    Blue Screen of Death
    
    Additional L2 info:
    The code has failed in "incremental after restart" portion of
    code, when trying to update internal driver bitmap with location
    of intercepted write.  Looks like hard disk has suddenly
    disappeared (i.e. disconnected) which led to device removal
    (DiskFltRemoveDevice) and to deletion of that buffer.
    
    Initial Impact:
    Medium
    

Local fix

  • Do not disconnect fixed disks from FastBack Client machine
    during power-on state.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Fastback Users running version 6.1.x     *
    ****************************************************************
    * PROBLEM DESCRIPTION: Incremental after restart code          *
    *                      doesn't handles correctly unexpected    *
    *                      disk removal.                           *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.7.1 Note that this is subject   *
    *                 to change at the discretion of IBM.          *
    ****************************************************************
    *
    

Problem conclusion

  • TSM Fastback has been fixed to correct this problem.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC87153

  • Reported component name

    TSM FASTBACK

  • Reported component ID

    5724FSBBK

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-12

  • Closed date

    2012-12-06

  • Last modified date

    2012-12-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM FASTBACK

  • Fixed component ID

    5724FSBBK

Applicable component levels

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager FastBack

Software version:

6.1

Reference #:

IC87153

Modified date:

2012-12-06

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