IC86960: APPLIANCE MIGHT RESTART WHILE TRANSFERRING LARGE DATA

Fix packs for DataPower XML Accelerator appliances version 3.8.2
Fix packs for DataPower XML Security Gateway appliances version 3.8.2
Fix packs for DataPower Integration appliances version 3.8.2
Fix packs for DataPower B2B Appliance XB60 version 3.8.2
Fix packs for DataPower Low Latency Appliance version 3.8.2
Fix packs for DataPower XML Security Gateway appliances version 4.0.1
Fix packs for DataPower XML Accelerator appliances version 4.0.1
Fix packs for DataPower Integration appliances version 4.0.1
Fix packs for DataPower B2B appliances version 4.0.1
Fix packs for DataPower Low Latency Appliance version 4.0.1
Fix packs for DataPower XML Accelerator appliances version 4.0.2
Fix packs for DataPower XML Security Gateway appliances version 4.0.2
Fix packs for DataPower Integration appliances version 4.0.2
Fix packs for DataPower B2B appliances version 4.0.2
Fix packs for DataPower Low Latency Appliance version 4.0.2
Fix packs for DataPower Service Gateway appliances version 4.0.2
Fix packs for DataPower Low Latency Appliance version 5.0
Fix packs for DataPower B2B appliances version 5.0
Fix packs for DataPower Integration appliances version 5.0
Fix packs for DataPower XML Accelerator appliances version 5.0
Fix packs for DataPower XML Security Gateway appliances version 5.0
Fix packs for DataPower Service Gateway appliances version 5.0
Fix packs for DataPower Service Gateway XG45 Virtual Edition version 5.0
Fix packs for DataPower Integration Appliance XI52 Virtual Edition version 5.0

APAR status

• Closed as program error.

Error description

• When downloading a very big file via WebGUI's FileManager or
  transferring large data, the appliance might restart.
  

Local fix

Problem summary

• Affected is the processing of a large amount of data.  For
  example, when downloading very large files via the WebGUI.
  Another example would be transforming large documents.
  
  The appliance might restart due to arithmetic overflows in
  address calculations.
  

Problem conclusion

• Fix is available in 3.8.2.16, 4.0.1.14, 4.0.2.10 and 5.0.0.4
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R382 PSY

     UP

• R401 PSY

     UP

• R402 PSY

     UP

• R500 PSY

     UP