APAR status
Closed as program error.
Error description
The Fastback for Workstations and Continuous Data Protection for Files client can get into a state where backups do not appear to be running. This can be caused by a defect when expiration is configured to run. When hovering the mouse cursor over the icon in the lower-right corner of the GUI, the remote backup thread appears to be in an Active state but it does not appear to be progressing with a high number of files pending. The Scheduled backup could also be in a Preempted state. If there is a purgedeletes.xml file in the CDP for Files/FastBack for Workstations data directory then the client may be experiencing this expiration problem. Tivoli Storage Manager Versions Affected: All Fastback for Workstations and Continuous Data Protection clients Initial Impact: High Additional Keywords: CDP FB4W pending preempted remote scheduled hang backup replication stuck
Local fix
Disable expiration and by setting it to never. Close the GUI and open the Windows task manager and end the filepathsrv.exe process. Delete the file purgedeleteds.xml from the CDP or Fastback for Workstations data directory. Reboot the machine or restart the client from the Start Ment -> All Programs -> Startup.
Problem summary
Backups pending or not running when Expiration is enabled.
Problem conclusion
Fixed in FastBack for Workstations or Tivoli Continuous Data Protection for files 6.3.0.10 or higher.
Temporary fix
Comments
APAR Information
APAR number
IC86769
Reported component name
TIV CONT DP FOR
Reported component ID
5608CDFCL
Reported release
630
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-09-24
Closed date
2012-09-24
Last modified date
2012-09-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV CONT DP FOR
Fixed component ID
5608CDFCL
Applicable component levels
R630 PSY
UP
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Document Information
Modified date:
24 September 2012