IC86769: BACKUPS NOT RUNNING OR IN PENDING STATE WHEN EXPIRATION IS ENABLED

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APAR status

  • Closed as program error.

Error description

  • The Fastback for Workstations and Continuous Data Protection for
    Files client can get into a state where backups do not appear to
    be running.  This can be caused by a defect when expiration is
    configured to run.
    When hovering the mouse cursor over the icon in the lower-right
    corner of the GUI, the remote backup thread appears to be in an
    Active state but it does not appear to be progressing with a
    high number of files pending. The Scheduled backup could also be
    in a Preempted state.
    If there is a purgedeletes.xml file in the CDP for
    Files/FastBack for Workstations data directory then the client
    may be experiencing this expiration problem.
    Tivoli Storage Manager Versions Affected: All Fastback for
    Workstations and Continuous Data Protection clients
    Initial Impact: High
    Additional Keywords: CDP FB4W pending preempted remote scheduled
    hang backup replication stuck
    

Local fix

  • Disable expiration and by setting it to never.  Close the GUI
    and open the Windows task manager and end the filepathsrv.exe
    process. Delete the file purgedeleteds.xml from the CDP or
    Fastback for Workstations data directory.  Reboot the machine or
    restart the client from the Start Ment -> All Programs ->
    Startup.
    

Problem summary

  •  Backups pending or not running when Expiration
    is enabled.
    

Problem conclusion

  •  Fixed in FastBack for Workstations or Tivoli
     Continuous Data Protection for files 6.3.0.10 or higher.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC86769

  • Reported component name

    TIV CONT DP FOR

  • Reported component ID

    5608CDFCL

  • Reported release

    630

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-24

  • Closed date

    2012-09-24

  • Last modified date

    2012-09-24

  • APAR is sysrouted FROM one or more of the following:

    IC86633

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV CONT DP FOR

  • Fixed component ID

    5608CDFCL

Applicable component levels

  • R630 PSY

       UP



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Document information


More support for:

Tivoli Continuous Data Protection for Files

Software version:

630

Reference #:

IC86769

Modified date:

2012-09-24

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