IC86756: STERLING B2B INTEGRATOR IS AN FTPS CLIENT. THE SSL HANDSHAKE GENERATES A FATAL ALERT FOR PROTOCOL VERSION MISMATCH.

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APAR status

  • Closed as program error.

Error description

  • Using Sterling B2B Integrator 5.2 build 5020200.  Sterling B2B
    Integrator is acting as FTPS client.  Sporadically during the
    SSL handshake an SSL Alert is generated for protocol version
    mismatch.
    
    
    The Perimeter Log shows error:
    [2010-05-07 16:24:50.853] ERROR <FTP-Client-Scheduler>
    000000000000 GLOBAL_SCOPE
    FtpClient99913843289com.sterlingcommerce.perimeter.api.conduit.S
    SLByteDataConduit@1dd735c:Got exception doing SSL
    com.certicom.net.ssl.b: FATAL Alert:PROTOCOL_VERSION - The
    protocol version requested is recognized but not supported.
     Description: ClientState: The Peer Protocol is not Supported.
        at
    com.certicom.tls.interfaceimpl.TLSConnectionImpl.fireException(U
    nknown Source)
        at
    com.certicom.tls.interfaceimpl.TLSConnectionImpl.fireAlertSent(U
    nknown Source)
        at com.certicom.tls.record.handshake.R.a(Unknown Source)
        at com.certicom.tls.record.handshake.f.a(Unknown Source)
        at com.certicom.tls.record.handshake.R.b(Unknown Source)
        at com.certicom.tls.record.handshake.R.a(Unknown Source)
        at com.certicom.tls.record.g.a(Unknown Source)
        at com.certicom.tls.record.g.a(Unknown Source)
        at com.certicom.tls.record.k.f(Unknown Source)
        at com.certicom.tls.record.k.c(Unknown Source)
        at com.certicom.tls.record.k.b(Unknown Source)
        at
    com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandsha
    ke(Unknown Source)
        at com.certicom.tls.record.k.read(Unknown Source)
        at
    com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.lo
    wLevelRead(SSLByteDataConduit.java:441)
        at
    com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.re
    ceive(SSLByteDataConduit.java:387)
        at
    com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.re
    ceive(SSLByteDataConduit.java:324)
        at
    com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.ca
    nReceive(SSLByteDataConduit.java:493)
        at
    com.sterlingcommerce.perimeter.api.conduit.SSLByteConduit.canRec
    eive(SSLByteConduit.java:268)
        at
    com.sterlingcommerce.perimeter.api.conduit.DataConduitApiImpl$3.
    body(DataConduitApiImpl.java:275)
        at
    com.sterlingcommerce.perimeter.api.ContextRunnable.run(ContextRu
    nnable.java:52)
        at
    com.sterlingcommerce.perimeter.api.scheduler.TaskNode.run(TaskNo
    de.java:70)
        at
    com.sterlingcommerce.perimeter.dispatcher.AbstractDispatcher.run
    Tasks(AbstractDispatcher.java:431)
        at
    com.sterlingcommerce.perimeter.dispatcher.AbstractDispatcher.doR
    un(AbstractDispatcher.java:397)
        at
    com.sterlingcommerce.perimeter.dispatcher.AbstractDispatcher$2.r
    un(AbstractDispatcher.java:172)
        at java.lang.Thread.run(Thread.java:595)
    [2010-05-07 16:24:50.853] DEBUG <FTP-Client-Scheduler>
    000000000000 GLOBAL_SCOPE
    FtpClient99913843289com.sterlingcommerce.perimeter.api.conduit.S
    SLByteDataConduit@1dd735c.close() - : Close
    CloseCode.CONNECTION_RESET
    

Local fix

  • STTBIN - 310827
    
    TB / TB
    
    Circumvention: restart Sterling B2B Integrator or continue to
    retry the connection
    

Problem summary

  • Users Affected:
    All users
    
    Problem Description:
    SI (is FTPS client ) during SSL handshake generates a fatal
    alert for protocol version mismatch.
    
    Platforms Affected:
    ALL
    

Problem conclusion

  • Resolution Summary:
    Made the SSL session ID unique to differentiate the
    communications with different server and ports.
    
    Delivered in:
    5020401
    

Temporary fix

Comments

  • Published on 10/11/12
    

APAR Information

  • APAR number

    IC86756

  • Reported component name

    STR FILE GATEWA

  • Reported component ID

    5725D0700

  • Reported release

    221

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-24

  • Closed date

    2012-10-10

  • Last modified date

    2012-10-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR FILE GATEWA

  • Fixed component ID

    5725D0700

Applicable component levels

  • R224 PSY

       UP



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Document information


More support for:

Sterling File Gateway

Software version:

2.2

Reference #:

IC86756

Modified date:

2012-10-17

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