IC86555: AN NDMP BACKUP WITH TOC CREATION MIGHT FAIL WITH ANR4941E

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A Tivoli Storage Manager BACKUP NODE command with the TOC=YES
    option specified might fail for Netapp or IBM N-Series filers
    with a message like:
    
    ANR4941E The server is unable to translate the Unicode name
      while building table of contents for node <node>,
      file space <filespace>,
      Unicode name <unicodename> node identifier <node identifier>,
      parent node identifier <parent node identifier>.
      Table of contents creation fails.
    
    Customer/L2 Diagnostics
    A server trace with the TOCBUILD and UNICODE traces enabled
    will report the following:
    
     [1111][tocbuild.c][3526][TestUnixNameforUTF8]:See if filer's
    unix string is UTF-8
     [1111][psxpg.c][761][psIconv]:iconv failed, errno=7 (Argument
    list too long).
      <== This is the key to the new error is that iconv fails with
    errno 7.
    
     [1111][psxpg.c][1357][psConvertStr]:Failure 4 converting string
    from source UTF-8 to target UTF-8.
     [1111][psxpg.c][1361][psConvertStr]: Failing byte offset in src
    is 8. First two failed characters in source: E8  8C.
     [1111][tocbuild.c][3538][TestUnixNameforUTF8]:conversion from
    UTF-8 to UTF-8 failed rc=9.
     [1111][tocbuild.c][736][tocProcessNdmpMessage]:TestUnixNnamefor
    UTF8 test failed, rc=18, ndmpNodeId=0:1393580,
    ndmpParentId=0:1393571
     [1111][psxpg.c][1099][psConvertStr]:Handling to/from hex
    conversion.
    
    | MDVPARTL 6.2.4.0-TIV_5698MSV |
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager server 5.5, 6.2 and 6.3 on all platforms
    
    Initial Impact:
    medium
    
    Additional Keywords:
    TSM zz61 zz62 zz63 IC75892 nas ndmp
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users      *
    *                 who back up NetApp file servers              *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be         *
    *                  fixed in levels 5.5.7, 6.2.6                *
    *                 and 6.3.4. Note that this is subject         *
    *                 to change at the discretion of IBM.          *
    ****************************************************************
    *
    

Problem conclusion

  • The problem was fixed.
      Affected Platforms: Linux
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC86555

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-18

  • Closed date

    2013-01-22

  • Last modified date

    2013-08-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R55L PSY

       UP

  • R61L PSY

       UP

  • R62L PSY

       UP

  • R63L PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

63L

Reference #:

IC86555

Modified date:

2013-08-23

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