IBM Support

IC86456: SECURE+ ISSUE: CONNECT:DIRECT GOES INTO A TIGHT RETRY LOOP IF THE SECURE+ LIBRARIES ARE INCORRECT VERSION.

Direct links to fixes

4.1.0.4-SterlingConnectDirectforUNIX-Solaris-x86-iFix081.Z
4.1.0.4-SterlingConnectDirectforUNIX-Solaris-SPARC-iFix081.Z
4.1.0.4-SterlingConnectDirectforUNIX-Linux-zSeries-iFix081.Z
4.1.0.4-SterlingConnectDirectforUNIX-Linux-x86-iFix081.Z
4.1.0.4-SterlingConnectDirectforUNIX-HPUX-PA_RISC-iFix081.Z
4.1.0.4-SterlingConnectDirectforUNIX-HPUX-IA-iFix081.Z
4.1.0.4-SterlingConnectDirectforUNIX-AIX-pSeries-iFix081.Z
4.1.0.4-SterlingConnectDirectforUNIX-Solaris-x86-iFix075.Z
4.1.0.4-SterlingConnectDirectforUNIX-Solaris-SPARC-iFix075.Z
4.1.0.4-SterlingConnectDirectforUNIX-Linux-zSeries-iFix075.Z
4.1.0.4-SterlingConnectDirectforUNIX-Linux-x86-iFix075.Z
4.1.0.4-SterlingConnectDirectforUNIX-HPUX-PA_RISC-iFix075.Z
4.1.0.4-SterlingConnectDirectforUNIX-HPUX-IA-iFix075.Z
4.1.0.4-SterlingConnectDirectforUNIX-AIX-pSeries-iFix075.Z
4.1.0.4-SterlingConnectDirectforUNIX-Solaris-x86-iFix068.Z
4.1.0.4-SterlingConnectDirectforUNIX-Solaris-SPARC-iFix068.Z
4.1.0.4-SterlingConnectDirectforUNIX-Linux-zSeries-iFix068.Z
4.1.0.4-SterlingConnectDirectforUNIX-Linux-x86-iFix068.Z
4.1.0.4-SterlingConnectDirectforUNIX-HPUX-PA_RISC-iFix068.Z
4.1.0.4-SterlingConnectDirectforUNIX-HPUX-IA-iFix068.Z
4.1.0.4-SterlingConnectDirectforUNIX-AIX-pSeries-iFix068.Z
4.1.0.4-SterlingConnectDirectforUNIX-Solaris-x86-iFix058.Z
4.1.0.4-SterlingConnectDirectforUNIX-Solaris-SPARC-iFix058.Z
4.1.0.4-SterlingConnectDirectforUNIX-Linux-x86-iFix058.Z
4.1.0.4-SterlingConnectDirectforUNIX-Linux-zSeries-iFix058.Z
4.1.0.4-SterlingConnectDirectforUNIX-HPUX-PA_RISC-iFix058.Z
4.1.0.4-SterlingConnectDirectforUNIX-HPUX-IA-iFix058.Z
4.1.0.4-SterlingConnectDirectforUNIX-AIX-pSeries-iFix058.Z

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Secure+ issue: Connect:Direct goes into a tight retry loop if
    the Secure+ libraries are incorrect version.  This was due to a
    user error on installation but failure caused catastrophic
    failure on Connect:Direct and brought CDPMGR utilization up to
    100%
    

Local fix

  • Re-upgraded Connect:Direct correctly so that Secure+ libraries
    installed.
    

Problem summary

  • Users Affected:
    Sterling Connect:Direct for UNIX 3.8.00
    Sterling Connect:Direct for UNIX 4.0.00
    Sterling Connect:Direct for UNIX 4.1.0
    
    Problem Description:
    Improper upgrade procedure resulting in mismatched Secure+
    libraries causes cdpmgr to hang on start up.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    Fixed code so that improper upgrade procedure resulting in
    mismatched Secure+ libraries generates a warning message and
    prevents cdpmgr start up.
    
    Delivered In:
    Sterling Connect:Direct for UNIX 4.1.0.3 iFix003
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC86456

  • Reported component name

    STR CD FOR UNIX

  • Reported component ID

    5725C9907

  • Reported release

    410

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2012-09-10

  • Closed date

    2012-10-24

  • Last modified date

    2012-10-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR CD FOR UNIX

  • Fixed component ID

    5725C9907

Applicable component levels

  • R380 PSY

       UP

  • R400 PSY

       UP

  • R410 PSY

       UP



Document information

More support for: Sterling Connect:Direct for UNIX

Software version: 4.1

Reference #: IC86456

Modified date: 24 October 2012