IC86424: TPC 5.1 MINIMUM MEMORY REQUIREMENT SHOULD BE ENFORCED AT 8GB

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • customer was trying to install tpc 5.1 on aix 6.1 lpar with
    4.8gb memory and failed with a nullpointer exception. they
    increased memory to 8gb and installed successfully. our doc says
    you can install with 4gb but will receive a warning. it appears
    that in this case it is NOT true. both the product installer AND
    the product documentation (infocenter, install/config guide,
    etc.) should be revised to require and ENFORCE by terminating
    the install process a minimum of 8gb memory.
    

Local fix

  • increase memory to 8gb or more to avoid install failures.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Those installing TPC 5.1                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * -                                                            *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IC86424

  • Reported component name

    TPC

  • Reported component ID

    5608TPC00

  • Reported release

    510

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-07

  • Closed date

    2012-11-06

  • Last modified date

    2012-11-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R510 PSY

       UP



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Document information


More support for:

Tivoli Storage Productivity Center

Software version:

510

Reference #:

IC86424

Modified date:

2012-11-06

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