IC85978: DOING 2 CONSECUTIVE EXPORTS IN PROCESS CONTROL OF SAME SET OF DOCUMENTS TO DIFFERENT FILES, 2ND COMMAND SOMETIMES SKIPPED.

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APAR status

  • Closed as program error.

Error description

  • Error Description￘
    A Process Control session contains consecutive GDW_Export
    commands on the same set of documents. The two exports are to
    two different files. The first of the two commands is set to
    leave the documents exported in In Documents, while the second
    command is set to move the documents to the In Drawer.
    Occasionally, when the incoming documents are larger than
    usual, the second export does not occurr and the documents are
    left in In Documents when the session has completed.
    

Local fix

  • Local Fix￘
    Put the commands in the Process Control session in a different
    order and/or include an Exec_Program command between the two
    GDW_Export commands that calls a batch file that does nothing
    but delay for a few seconds.
    

Problem summary

  • Users Affected:
    <GD 5.5 & 5.4 Users>
    
    Problem Description:
    <two consecutive GDW_Export commands to the same file do not
    work properly>
    
    Platforms Affected
    <All Windows Platforms>
    

Problem conclusion

  • Resolution Summary:
    <Due to the processing time required by MSAccess to execute SQ
    Commands, the 2nd export command was being executed on the DB
    record before it had been updated and returned to a
    non-processing state.  A new check criteria has been entered
    into Unattend to ensure the process has completed and time is
    given to update the DB properly before initiating the next
    process control command>
    
    
    Delivered In:
    <GD 5.4 & GD 5.5 hotfix>
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC85978

  • Reported component name

    STR GENTRAN DIR

  • Reported component ID

    5725D0800

  • Reported release

    540

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-20

  • Closed date

    2012-08-23

  • Last modified date

    2012-08-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR GENTRAN DIR

  • Fixed component ID

    5725D0800

Applicable component levels

  • R550 PSY

       UP



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Document information


More support for:

Sterling Gentran:Director

Software version:

5.4

Reference #:

IC85978

Modified date:

2012-08-23

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