IBM Support

IC85899: DATA PROTECTION FOR EXCHANGE CANNOT OPEN FOLDERS WITH A BACKSLASH CHARACTER ("\") IN THE NAME.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When opening an Exchange database that contains folders with a
    backslash character ("\") in their name, Data Protection for
    Exchange cannot display the folder tree structure correctly. For
    example, sub-folders will show up in the root of the folder tree
    instead of the correct location.  If you try to expand any of
    the subfolders in the root of the folder tree, then Data
    Protection for Exchange will crash.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Users of Data Protection for Exchange        *
    *                 version 6.1.x and 6.3.x                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.3.1. Note that until the          *
    *                 fix is available, this information           *
    *                 is subject to change at the discretion       *
    *                 of IBM.                                      *
    ****************************************************************
    *
    

Problem conclusion

  • Data Protection for Exchange has been updated
    to handle folders that contain a backslash character ("\") in
    the name correctly.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC85899

  • Reported component name

    TDP EXCHANGE WI

  • Reported component ID

    5698DPXAP

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-14

  • Closed date

    2012-08-22

  • Last modified date

    2012-08-22

  • APAR is sysrouted FROM one or more of the following:

    IC85650

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TDP EXCHANGE WI

  • Fixed component ID

    5698DPXAP

Applicable component levels

  • R61W PSY

       UP

  • R63W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSTG2D","label":"Tivoli Storage Manager for Mail"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
22 August 2012