IC85655: FASTBACK FOR EXCHANGE MAY TAKE A VERY LONG TIME, APPEAR TO HANG OR FAIL TO OPEN OR CLOSE AN EDB FILE WITH MANY FOLDERS.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Fastback for Exchange might experience performance problems when
    opening an EDB file with a large number (100,000+) of folders.
    
    As result of that the SW may hand and   Fastback for Exchange
    might also take a long time to close.  In these cases, the
    program will appear to close but the process continues to run
    for several minutes or more.
    

Local fix

  • No local fix for opening an EDB file with a large number of
    folders.  In the case where Fastback for Exchange takes a long
    time to close, it is safe to kill the FastbackExchange.exe
    process after a few minutes.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of FastBack for Microsoft          *
    *                 Exchange 6.1.0.x - 6.1.5.0                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: Fastback for Exchange might             *
    *                      experience performance problems when    *
    *                      opening an EDB file with a large        *
    *                      number (100,000+) of folders.           *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.5.1. Note that until the        *
    *                 fix pack is available, this information      *
    *                 is subject to change at the discretion       *
    *                 of IBM.                                      *
    ****************************************************************
    *
    

Problem conclusion

  • FastBack for Microsoft Exchange has been updated
    to correctly open public folder databases with many (100,000+)
    public folders.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC85655

  • Reported component name

    TSM FSB MS EXCH

  • Reported component ID

    5724FSBMX

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-01

  • Closed date

    2012-08-17

  • Last modified date

    2012-08-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    IC85900

Fix information

  • Fixed component name

    TSM FSB MS EXCH

  • Fixed component ID

    5724FSBMX

Applicable component levels

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager FastBack for Microsoft Exchange

Software version:

61W

Reference #:

IC85655

Modified date:

2012-08-17

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