IC85654: FASTBACK FOR EXCHANGE PUBLIC FOLDER RESTORE MAY FAIL IF THE ADMINISTRATOR'S MAILBOX IS NOT LOCATED ON THE LOCAL MACHINE

APAR status

• Closed as program error.

Error description

• In an Active Directory domain that contains multiple Exchange
  servers, Fastback for Exchange may fail to open a public folder
  EDB file if the administrator's mailbox is located on a machine
  other than the local machine.
  

Local fix

• If the administrator's mailbox is on a separate machine, then
  move the mailbox to the local machine or use a different
  administrator account.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All users of FastBack for Microsoft          *
  *                 Exchange 6.1.0.x - 6.1.5.0                   *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 6.1.5.1. Note that until the        *
  *                 fix pack is available, this information      *
  *                 is subject to change at the discretion       *
  *                 of IBM.                                      *
  ****************************************************************
  *
  

Problem conclusion

• FastBack for Microsoft Exchange has been updated to be able
  to open public folder EDB files successfully when the
  administrator's mailbox is not located on the locale machine.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM FSB MS EXCH

• Fixed component ID

  5724FSBMX

Applicable component levels

• R61W PSY

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