IC85654: FASTBACK FOR EXCHANGE PUBLIC FOLDER RESTORE MAY FAIL IF THE ADMINISTRATOR'S MAILBOX IS NOT LOCATED ON THE LOCAL MACHINE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • In an Active Directory domain that contains multiple Exchange
    servers, Fastback for Exchange may fail to open a public folder
    EDB file if the administrator's mailbox is located on a machine
    other than the local machine.
    

Local fix

  • If the administrator's mailbox is on a separate machine, then
    move the mailbox to the local machine or use a different
    administrator account.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of FastBack for Microsoft          *
    *                 Exchange 6.1.0.x - 6.1.5.0                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.5.1. Note that until the        *
    *                 fix pack is available, this information      *
    *                 is subject to change at the discretion       *
    *                 of IBM.                                      *
    ****************************************************************
    *
    

Problem conclusion

  • FastBack for Microsoft Exchange has been updated to be able
    to open public folder EDB files successfully when the
    administrator's mailbox is not located on the locale machine.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC85654

  • Reported component name

    TSM FSB MS EXCH

  • Reported component ID

    5724FSBMX

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-01

  • Closed date

    2012-08-17

  • Last modified date

    2012-08-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM FSB MS EXCH

  • Fixed component ID

    5724FSBMX

Applicable component levels

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager FastBack for Microsoft Exchange

Software version:

61W

Reference #:

IC85654

Modified date:

2012-08-17

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