Skip to main content

IC85650: FASTBACK FOR EXCHANGE CANNOT OPEN FOLDERS WITH A BACKSLASH CHARACTER ("\") IN THE NAME.


Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • When opening an Exchange database that contains folders with a
    backslash character ("\") in their name, FastBack for Exchange
    6.1 cannot display the folder tree structure correctly.  For
    example, sub-folders will show up in the root of the folder tree
    instead of the correct location.  If you try to expand any of
    the subfolders in the root of the folder tree, then Fastback for
    Exchange will crash.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of FastBack for Microsoft          *
    *                 Exchange 6.1.0.x - 6.1.5.0                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.5.1. Note that until the        *
    *                 interim fix is available, this information   *
    *                 is subject to change at the discretion       *
    *                 of IBM.                                      *
    ****************************************************************
    *
    

Problem conclusion

  • FastBack for Microsoft Exchange has been updated
    to handle folders that contain a backslash character ("\") in
    the name.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC85650

  • Reported component name

    TSM FSB MS EXCH

  • Reported component ID

    5724FSBMX

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-01

  • Closed date

    2012-08-08

  • Last modified date

    2012-08-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    IC85899

Fix information

  • Fixed component name

    TSM FSB MS EXCH

  • Fixed component ID

    5724FSBMX

Applicable component levels

  • R61W PSY

       UP

Rate this page:

(0 users)Average rating

Copyright and trademark information

IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.

Rate this page:


(0 users)Average rating

Add comments

Document information

Tivoli Storage Manager FastBack for Microsoft Exchange


Software version:
61W


Reference #:
IC85650


Modified date:
2012-08-14

Translate my page

Content navigation