IC85496: CLIENTS TRYING TO DELETE SAME PRINT JOB TWICE AND GETTING A NULLPOINTEREXCEPTION WHICH CAUSES AN INACTIVE SESSION.

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APAR status

  • Closed as program error.

Error description

  • Clients receives a NPE after a user deletes a print job and
    another user tries to delete the already deleted print job.
    This is causing inactive sessions.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: HATS 3270 Customers using print feature.     *
    ****************************************************************
    * PROBLEM DESCRIPTION:  User receives the following exception  *
    *                                                              *
    *                       servlet E com.ibm.ws.webcontainer.serv *
    *                      let.ServletWrapper service SRVE0068E: E *
    *                      xception caught not created in one of t *
    *                      he service methods of the servlet appli *
    *                      cation in EntryServlet TELE-WEB3270. Ex *
    *                      ception created: java.lang.NullPointerE *
    *                      xception   at com.ibm.hats.runtime.Prin *
    *                      tJobManager.deletePrintJob (PrintJobMan *
    *                      ager.java)                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When user is trying to delete the same print job from multiple b
    rowsers of the same session,  NullPointerException will be throw
    n and application will be disconnected
    

Problem conclusion

  • Code was changed so that the NullPointerException will not be
    thrown even if the user is deleting the same print job from
    multiple browsers.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC85496

  • Reported component name

    RATL HATS MULTI

  • Reported component ID

    5724U6700

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-24

  • Closed date

    2012-10-11

  • Last modified date

    2012-10-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL HATS MULTI

  • Fixed component ID

    5724U6700

Applicable component levels

  • R750 PSY

       UP

  • R751 PSY

       UP

  • R800 PSY

       UP



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Document information


More support for:

Rational Host Access Transformation Services

Software version:

7.5

Reference #:

IC85496

Modified date:

2012-10-11

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